Resort Guest Experience Attendant

Wyndham

National Harbor (MD)

On-site

USD 28,000 - 40,000

Full time

4 days ago
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Benefits offered by this job

Medical
Dental
Vision
401k with employer match
Life and accident coverage
Disability
Voluntary income protection benefits
Wellness program
Employee Assistance Program
Paid time off and holidays

Job summary

Travel + Leisure Co. is seeking a Common Area Attendant to maintain a clean, welcoming resort environment for guests throughout indoor and outdoor spaces. You will perform housekeeping tasks, assist with guest needs, and ensure interiors are well-presented.

Responsibilities include cleaning, restocking, waste removal, and reporting any damages while upholding safety and service standards in a dynamic resort setting.

Qualifications

  • Ability to read and comprehend routine instructions and memos.
  • Excellent customer service skills are required.
  • Professional appearance and a positive attitude.
  • Ability to work well independently or with others.

Responsibilities

  • Ensure constant, consistent cleanliness by performing housekeeping throughout the resort.
  • Maintain interiors by dusting, polishing furniture, washing floors and windows.
  • Sweep, scrub and mop floors, vacuum carpets, restock restrooms and locker rooms.
  • Remove trash and keep interior appearance by collecting debris and disposing material.
  • Observe safety precautions and report damage or theft to supervisors.
  • Respond to guest inquiries promptly to maintain positive guest relationships.

Skills

Customer service
Reading comprehension
Professional appearance
Independent work

Job description

Travel + Leisure Co. is seeking a Common Area Attendant to maintain a clean, welcoming resort environment for guests throughout indoor and outdoor spaces. You will perform housekeeping tasks, assist with guest needs, and ensure interiors are well-presented.

Responsibilities include cleaning, restocking, waste removal, and reporting any damages while upholding safety and service standards in a dynamic resort setting.

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