Resort Front Desk Guest Experience Specialist (Full-Time)

Express Employment International (US); Gatlinburg (TN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Vacation pay

Medical insurance

401(k)

Referral bonuses

Job summary

Express Employment Professionals is hiring a Front Desk Receptionist at a resort in Gatlinburg, TN. You will welcome guests, assist with check-in/check-out, manage reservations, and handle front-desk tasks with a focus on accuracy and service.

The role requires strong communication, multitasking, and basic computer skills, with full-time hours from 7 AM to 3 PM or 3 PM to 11 PM and a $15/hour wage. Weekend availability is required.

Qualifications

• Must provide friendly guest service and make check-in/check-out smooth.
• Strong communication and organizational skills.
• Proficient with basic computer tasks and reservations.
• Weekend availability required.

Responsibilities

• Welcome guests with a friendly smile and assist with check-in/check-out.
• Handle reservations and scheduling.
• Manage manager phone calls and computer tasks.
• Process payments accurately.
• Keep the front desk organized and professional.
• Perform other duties as needed.

Skills

Customer Service

Communication skills

Multi-tasking

Basic computer operations

Job description

Express Employment Professionals is hiring a Front Desk Receptionist at a resort in Gatlinburg, TN. You will welcome guests, assist with check-in/check-out, manage reservations, and handle front-desk tasks with a focus on accuracy and service.

The role requires strong communication, multitasking, and basic computer skills, with full-time hours from 7 AM to 3 PM or 3 PM to 11 PM and a $15/hour wage. Weekend availability is required.