Resort Facilities Manager - Housekeeping & Ops Lead

The Management Trust; Fairview (UT); On-site; USD 48,000 - 64,000; Full time

Job summary

The Management Trust is seeking a Facilities Manager (Non-Exempt) to oversee housekeeping operations at Skyline Mountain Resort in Fairview, UT. You will lead the housekeeping team, manage schedules, and ensure clean, safe, and welcoming guest areas across cabins and facilities.

Responsibilities include training staff, maintaining supplies, coordinating with the Office Manager, and enforcing safety protocols.

Qualifications

• High School Diploma (or equivalent); Associate's Degree preferred.
• Proficiency in facilities/property management with 2-3 years of experience would be ideal.
• Solid knowledge of MS Outlook, Excel, and Word; intermediate skills a plus.

Responsibilities

• Manage the housekeeping team by creating, adjusting, and overseeing employee schedules to ensure full coverage for daily operations, reservations, and peak occupancy periods.
• Provide ongoing training to seasonal and new employees, teaching proper cleaning routines, safety procedures, and quality standards.
• Foster a positive, supportive, and productive work environment that encourages teamwork, accountability, and professional growth.
• Report employee concerns, staffing needs, and operational challenges to the General Manager promptly.
• Clean clubhouse bathrooms thoroughly, ensuring all fixtures, surfaces, and floors meet sanitation and presentation standards.
• Stock all bathrooms with necessary supplies, including paper products, soap, and cleaning materials.
• Clean cabins between guest stays, ensuring all rooms, linens, surfaces, and amenities are fully refreshed and guest‑
• Deep clean cabins on a scheduled basis, including scrubbing showers, washing walls, cleaning appliances, and addressing long‑term buildup.
• Clean pool bathrooms and golf course bathrooms regularly to maintain a sanitary and welcoming environment for guests.
• Perform deep cleaning of the office, including dusting, sanitizing high-touch areas, vacuuming, and maintaining overall cleanliness.
• Take inventory of all housekeeping supplies, linens, chemicals, and equipment to ensure adequate stock levels.
• Prepare and submit detailed order lists to the Office Manager for purchasing, ensuring cost-effective and timely replenishment.
• Monitor supply usage and identify opportunities to reduce waste or improve efficiency.
• Plan housekeeping tasks around reservation schedules to ensure timely turnovers and minimal disruption to guests.
• Communicate regularly with the Office Manager regarding staffing, supply needs, maintenance concerns, and operational updates.
• Report hazards, safety concerns, or facility issues to the office immediately to ensure prompt resolution.
• Address and resolve customer complaints related to cleanliness, housekeeping service, or cabin conditions with professionalism and urgency.
• Ensure all guest areas are maintained to a high standard, contributing to a positive overall resort experience.
• Inspect completed work to ensure cleaning standards are consistently met across all facilities and cabins.
• Enforce safety protocols for chemical handling, equipment use, and sanitation procedures.
• Maintain organized housekeeping storage areas and ensure all equipment is in safe working condition.

Skills

Time management

Customer service

Teamwork

Attention to detail

Communication

Education

High School Diploma or equivalent

Associate's Degree preferred

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

The Management Trust is seeking a Facilities Manager (Non-Exempt) to oversee housekeeping operations at Skyline Mountain Resort in Fairview, UT. You will lead the housekeeping team, manage schedules, and ensure clean, safe, and welcoming guest areas across cabins and facilities.

Responsibilities include training staff, maintaining supplies, coordinating with the Office Manager, and enforcing safety protocols.