Resort Concierge: Guest Activity Planner

Hyatt Hotels Corporation; Austin, Northern (TX, KY); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Free Hyatt Room Nights per year

Discounted Room Nights

Free Parking

Paid Time Off

401(k) with company match

Employee meals

Job summary

Hyatt Regency Lost Pines Resort and Spa is seeking a Guest Activities Host / Resort Concierge to assist guests with planning and booking activities, while offering local insights and friendly service. This on-site, part-time role pays $15.00 per hour and provides opportunities for growth within the Hyatt team.

As a key member of Guest Services, you will coordinate with other departments to ensure smooth events and respond promptly to guest inquiries, helping create memorable experiences for

Qualifications

• Strong communication skills to engage with guests confidently.
• Ability to thrive in a fast-paced environment and manage multiple requests.
• Passion for hospitality and helping guests create memorable experiences.
• Flexibility to work various shifts, weekends and holidays.
• Previous experience is welcome but not mandatory; a friendly, eager attitude matters.
• Must have a valid driver’s license and be at least 18 years old.
• Must be comfortable using computers and Microsoft Outlook/Office Suite.

Responsibilities

• Assist Guests with Activity Planning: help guests schedule and book activities.
• Provide Local Insights: recommend activities based on guest interests.
• Communicate Effectively: maintain clear, friendly guest communication.
• Coordinate with Team Members: work with other departments for seamless events.
• Handle Guest Inquiries: respond promptly with excellent service.

Skills

Strong communication

Fast-paced environment

Hospitality passion

Flexibility

Previous experience

Driver\'s license

Microsoft Outlook

Office Suite

Tools

Microsoft Outlook

Office Suite

Job description

Hyatt Regency Lost Pines Resort and Spa is seeking a Guest Activities Host / Resort Concierge to assist guests with planning and booking activities, while offering local insights and friendly service. This on-site, part-time role pays $15.00 per hour and provides opportunities for growth within the Hyatt team.

As a key member of Guest Services, you will coordinate with other departments to ensure smooth events and respond promptly to guest inquiries, helping create memorable experiences for