Resort Community Manager

equitylifestyleproperties; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity Lifestyle Properties seeks a Community Manager for its Orlando, FL resort community. The role focuses on delivering outstanding resident and guest experiences while overseeing property operations and budget management.

The position requires a bachelor’s degree or equivalent experience, 5+ years in property management (RV or manufactured home communities preferred), strong operations capabilities, and solid customer service skills. MS Office proficiency is expected.

Qualifications

• Bachelor's degree, or a combination of education and equivalent experience.
• 5+ years of property management experience, preferably in an RV or manufacturing home community setting.
• Strong operations skills and a thorough understanding of the complexities of this position.
• At least one year of experience in customer service and exceptional customer service skills.
• Excellent skills in Microsoft Office and other web-based applications.
• Valid driver's license, good driving record and current auto insurance.
• Experience in sales and/or marketing preferred.

Responsibilities

• Provide exceptional customer service to residents and guests to ensure an excellent experience.
• Manage the resources and assets of the property, including buildings and amenities.
• Conduct marketing activities to attract new customers.
• Hire and manage resort employees.
• Prepare, manage and analyze the operational budget of the resort.
• Maximize the profitability of the property.
• Maintain the resort and ensure that it's clean and attractive.
• Partner with the marketing team to attract new guests.
• Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Skills

Customer service

Operations management

Budget analysis

Leadership

Sales/Marketing

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Equity Lifestyle Properties seeks a Community Manager for its Orlando, FL resort community. The role focuses on delivering outstanding resident and guest experiences while overseeing property operations and budget management.

The position requires a bachelor’s degree or equivalent experience, 5+ years in property management (RV or manufactured home communities preferred), strong operations capabilities, and solid customer service skills. MS Office proficiency is expected.