Resort Barista: Craft Espresso & Guest Joy

Longfellow Hotel; Portland (ME); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health Insurance including dental and/

Discounted hotel stays across New Eng

Discounted meals at Twinflower Cafe

Discounted rates at hotels, spa and F&

Employee discounts

Job summary

Longfellow Hotel in Portland, ME is seeking a friendly Barista to provide quick, welcoming beverage and light food service with in-depth knowledge of our menu. You will prepare espresso drinks, fresh juices, and assist guests with recommendations, maintaining the highest standards of hospitality.

Ideal candidates have a high school education, barista experience, and the ability to work weekends or holidays. Must be able to stand for long periods and handle cash and guest requests with poise.

Qualifications

• High school education or equivalent.
• Barista experience or related work preferred.
• Ability to obtain required food handling or alcohol serving certifications.

Responsibilities

• Prepare and serve espresso drinks, coffee and fresh-pressed juices per menu and standards.
• Maintain knowledge of beverage and food offerings to answer questions.
• Build rapport with guests and provide above-and-beyond service.
• Anticipate guest needs, address concerns, and offer recommendations.
• Assist with setup/cleaning of beverage areas and service counter.
• Handle cash, room charges and credit card transactions accurately.
• Support F&B during busy periods and assist with other tasks.

Skills

Customer service

Communication

Cash handling

Multitasking

Interpersonal skills

Team player

Problem solving

Education

High school education

Job description

Longfellow Hotel in Portland, ME is seeking a friendly Barista to provide quick, welcoming beverage and light food service with in-depth knowledge of our menu. You will prepare espresso drinks, fresh juices, and assist guests with recommendations, maintaining the highest standards of hospitality.

Ideal candidates have a high school education, barista experience, and the ability to work weekends or holidays. Must be able to stand for long periods and handle cash and guest requests with poise.