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Concord Hospitality Enterprises Co. is seeking a Resort Activities Manager to lead daily guest programs, focusing on safety, engagement, and seamless service across all activities at our resort.
You will collaborate with a dynamic team to design and implement recreational programs, manage event staffing, and adapt schedules to guest feedback and seasonal demand, ensuring memorable guest experiences.
Are you passionate about creating unforgettable moments? As the Resort Activities Manager, you'll be the heartbeat of fun and entertainment at our resort—leading a variety of engaging recreational programs that make every stay memorable. This role combines creativity, leadership, and hospitality, and is perfect for someone with a vibrant personality and strong organizational skills.
Key Responsibilities:Plan, promote, and lead daily guest activities including games, sports, arts & crafts, and special events.
Ensure guest safety by providing clear instructions, overseeing equipment use, and maintaining activity areas.
Collaborate with team members to design new programs and enhance existing ones based on guest feedback.
Provide outstanding guest service—answering questions, resolving concerns, and creating a welcoming environment.
Maintain the cleanliness, organization, and inventory of activity supplies and spaces.
Monitor guest participation and collect feedback to continually improve the activity schedule.
Support themed events, holiday celebrations, and resort-wide programming as needed.
Experience in recreation, hospitality, or guest services preferred.
Excellent interpersonal and communication skills.
Energetic, enthusiastic, and committed to delivering top-notch guest experiences.
Flexibility to work evenings, weekends, and holidays.
CPR and basic first aid certification is a plus.
Ability to lift and carry activity equipment.
Comfortable working outdoors in a variety of weather conditions.
Must be able to actively participate in games and physical activities.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Concord Hospitality