Resilience Officer: Security & Patrol Specialist

Surefox North America; Durham (NC); On-site; USD 22,000 - 28,000; Full time

Job summary

Surefox North America in Durham, NC is seeking a Resilience Officer to patrol client facilities, manage access, and engage with staff and visitors while delivering high-quality security services. You will document incidents, support emergency responses, and contribute to a safe environment on site. A valid NC guard card, CPR/AED, and strong communication are essential; veterans encouraged.

No visa sponsorship. Base hourly wage is provided with opportunities for advancement.

Qualifications

• Must have an active NC guard registration card (NC DPS).
• Must be eligible for employment in the United States.
• Must be 18 or older per state licensing.
• Background check and drug screening required.
• Must be able to relocate or live within driving distance.
• CPR/AED & First-Aid certification preferred/required.
• High school degree or equivalent.
• Customer service oriented with professional communication.
• Good judgment and timely decision-making.
• Ability to follow written and verbal instructions from supervision.
• Ability to work independently and as part of a team.
• Must be able to stand and patrol for long periods.
• Fully vaccinated for COVID-19 per CDC guidance.

Responsibilities

• Perform security patrols on foot to deter activity.
• Monitor access at entrances and rollup doors.
• Maintain logs of visitors, vehicles, and activities.
• Provide information and assistance to staff and visitors.
• Ensure compliance with security policies and procedures.
• Monitor alarm systems and cameras; operate emergency equipment.
• Verify IDs and credentials for access control.
• Supervise entrances/exits to protect employees and property.
• Assist clients’ employees and maintain a safe environment.
• Work independently with high energy and attentiveness.
• Respond to emergencies on-site and assist as needed.
• Prepare reports for accidents, incidents, and suspicious activity.
• May assist with receiving and scanning mail/packages for the client.

Skills

Active guard card

US work eligibility

18+ years old

CPR/AED

High school diploma

Customer service

Decision making

Communication

Team player

Physical fitness

Education

High school diploma or equivalent

Job description

Surefox North America in Durham, NC is seeking a Resilience Officer to patrol client facilities, manage access, and engage with staff and visitors while delivering high-quality security services. You will document incidents, support emergency responses, and contribute to a safe environment on site. A valid NC guard card, CPR/AED, and strong communication are essential; veterans encouraged.

No visa sponsorship. Base hourly wage is provided with opportunities for advancement.