Security Guard

Surefox Consulting, LLC; Durham (NC); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

A security services firm in North Carolina is seeking a Resilience Officer. In this role, you will ensure the safety and security of client employees and properties, perform security patrols, and engage with personnel on client campuses. Ideal candidates will possess exceptional observational skills, a guard registration card, and CPR/AED certification. This full-time role requires effective communication and the ability to handle physical demands, aiming to provide top-tier customer service.

Qualifications

• Active guard registration card from NC Private Protective Services Board.
• Eligible for employment within the United States.
• Minimum age: 18 years.
• CPR/AED & First-Aid certification from a recognized authority.
• Must be able to relocate or live within commuting distance
• Must be able to stand for long periods and conduct patrols

Responsibilities

• Perform security patrols to deter suspicious activity.
• Control access at building entrances and maintain visitor logs.
• Provide assistance and maintain safety and security compliance.
• Respond to emergencies and assist with reports regarding incidents.
• Monitor alarm systems and cameras; operate safety equipment
• Verify proper IDs for entry and access credentials
• Support on-site emergencies and respond immediately
• Prepare incident reports detailing accidents or suspicious activities

Skills

Exceptional observational skills

Customer service orientation

Strong communication skills

Good judgment skills

Education

High school degree or equivalent

Job description

Surefox North America Inc is a veteran-owned company that strives to create a diverse and unique culture of trained and talented individuals. We are currently seeking individuals with military, law enforcement, or security experience to join our team as a Resilience Officer. You will be working on a variety of tasks and projects under the guidance of the Shift Supervisors and Area Managers for our top clients. As a Resilience Officer (RO), you will act as an ambassador for Surefox and its clients while being responsible for and ensuring the overall safety and security of our client's employees and property. In this role, you will perform a variety of tasks, including but not limited to: access control, employee and guest engagement and verification measures, customer service level support and assistance, active patrolling and monitoring of client facilities, and responding to medical and non-medical emergency events. Additionally, you will be expected to keep detailed notes throughout any incident you are a part of and will be asked to compile these notes with your coworkers to create an incident report after the fact. We are looking for someone who has exceptional observational skills and pays close attention to detail as well as being highly dependable. To be successful in this position, you must be able to handle the physical demands of the role and the activity required as part of the static or foot patrol responsibilities of the various positions. An RO will also be expected to provide top-tier customer service when interacting with personnel on our client campuses and will be expected to have great communication skills. Additionally, you must be able to engage with a variety of individuals as part of your daily routine while ensuring that you are maintaining a professional and respectful interaction. As we encourage veterans and candidates currently in the military reserve to apply, we welcome all who share the same passion for protection as we do. We are not offering visa sponsorship for this position at this time. -Base Hourly Rate: -Must have an ACTIVE guard registration card issued through the NC Private Protective Services Board (NC DPS) -Valid CPR/AED cert****What you will do:***** **Perform security patrols in your assigned area to look for and deter suspicious or nefarious activity while operating on foot.*** **Monitor and control access at building entrances and rollup doors.*** **Maintain a log of all visitors, vehicles, and other relevant activities.*** **Provide information and assistance to staff, visitors, and other individuals.*** **Ensure compliance with company policies and procedures for safety and security.*** **Watch alarm systems or video cameras and operate detecting/emergency equipment.*** **Assist with access control operations, including verifying the proper ID and credentials of individuals attempting to access the client's facilities.*** **Monitor entrances and exits to a given facility or site to ensure continued security and protection of the client's employees and property.*** **Provide assistance to clients’ employees as needed and create a safe and friendly environment for visitors and clients in a professional manner.*** **Work independently and adapt to various work-paces while always maintaining a high level of attentiveness and energy.*** **Respond to and assist immediately and safely with any emergencies on-site*** **Assist with preparing reports and statements as it pertains to accidents, incidents, and suspicious activities that may occur during your assigned shift.*** **May work alongside the client’s employees to receive and scan mail and packages on the client’s behalf.******What is required:***** **Must have an active guard registration card issued through the NC Private Protective Services Board (NC DPS)*** **Must be eligible for employment within the United States.*** **Must be a minimum of 18 years old per state licensing guidelines.*** **Must be able to pass an extensive background check and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes).*** **Must live within driving distance or be willing to relocate.*** **Must have or be in the process of attaining a CPR/AED & First-Aid certification** **from a recognized certification authority.*** **Must have a high school degree or equivalent.*** **Must be customer service oriented and have the ability to communicate in a** **professional and respectful manner with people at all levels and from various** **backgrounds.*** **Must have good judgment skills with the ability to make timely and sound decisions.*** **Must be able and willing to understand and follow written and verbal instructions as given by supervisory and managerial personnel.*** **Must have the ability to work both independently and as a member of a team.*** **Must be able to safely and effectively deploy and use any assigned equipment** **for the assigned role/position.*** **Must be able to be on your feet for long periods of time and/or able to stand and conduct foot patrols for the duration of your shift.*** **Fully vaccinated status related to COVID-19 as defined by the Centers for Disease Control and Prevention (CDC) by anticipated start date and ability to provide proof upon request******What is desired:***** **Experience as a security officer or in a security-related position*** **Military background is a plus*** **Security or law enforcement-related experience*** **Experience writing statements and reports**If you share our values and are ready to build your next career, we want to hear from you!