RESIDENTIAL WORKER

ADP, Inc.; New York (NY); On-site; USD 38,000 - 40,000; Full time

Job summary

Professional Holiday Inn, Queens, NY, is seeking a Residential Worker to oversee resident safety, enforce policies, and handle routine administrative tasks in a residential facility. The role emphasizes careful observation, effective communication, and adherence to health and safety standards.

The position requires a high school diploma or GED, relevant certifications, and the ability to respond quickly to emergencies. Evening, weekend, and holiday shifts may be needed as part of the schedule.

Qualifications

• High School Diploma or GED is required.
• F-02 Certificate of Fitness and CPR/First Aid certification preferred.
• Ability to maintain professional boundaries with residents.
• General knowledge of residential facility operations preferred.
• Knowledge of HIPAA guidelines and standards.
• Strong written and verbal communication skills.
• Excellent problem-solving and analytical abilities.
• Commitment to excellence and high standards.
• Good judgment with timely, sound decisions.
• Ability to assess emergencies and respond effectively.

Responsibilities

• Monitor clients, units, and grounds for safety and security.
• Enforce shelter policies and follow staff procedures.
• Record observations in the communication log and document resident whereabouts.
• Assist residents with questions and resolve issues.
• Inspect items entering the facility for safety.
• Monitor video footage of hallways and common areas.
• Adhere to safety, health, and fire guidelines; conduct hourly rounds.
• Report immediate hazards to supervisors or maintenance staff.
• Collaborate with security personnel to ensure safety.
• Prepare units for vacancies and manage client materials as needed.
• Document incident details, participants, actions, and outcomes.
• May require evenings, weekends, and holidays.

Skills

Professional boundaries

HIPAA guidelines

Written and verbal communication

Problem-solving

Analytical skills

Commitment to excellence

Good judgment

Emergency assessment

Education

High School Diploma or GED

F-02 Certificate of Fitness

CPR / Basic First Aid certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RESIDENTIAL WORKER

Professional Holiday Inn, Queens, NY, US

30+ days ago Requisition ID: 1062

Salary Range: $38,000.00 To $40,000.00 Annually

Qualifications

• *High School Diploma / G.E.D.
• *F-02 Certificate of Fitness, C.P.R./Basic First Aid certification
• *Ability to establish and maintain professional boundaries in working with residents
• *General knowledge of working in a residential facility preferred
• *Knowledge of H.I.P.P.A. guidelines and standards
• *Strong written and verbal communication skills
• *Excellent problem-solving and analytical skills
• *Commitment to excellence and high standards
• *Good judgment with the ability to make timely and sound decisions
• *Ability to assess emergencies and respond effectively

Responsibilities

The Residence Worker is responsible for, but is not limited to:

• Monitor the clients, units, and grounds always to ensure the security and safety of each resident
• Enforce shelter policies and follow staff policies and procedures.
• Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement.
• Assist clients with questions and helps to resolve any issue as they may arise.
• Examine all items entering the facility to ensure client and staff safety.
• Monitor video footage of all hallways, staircases, lounge, and other common areas.
• Adhere to safety, health, and fire hazard guidelines; policies, and procedures; and the mission and values of the organization *Conduct hourly rounds of the facility.
• Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
• Work with security personnel to ensure the safety of staff and residents in the program.
• Empty, clean, and prepare units for vacancies (bag and tag client materials where needed).
• Document all incident details, participants, action taken, and outcomes.
• May be required to work evenings, weekends, and holidays as needed *Professional & Personal.