Residential Unit Coordinator

Lawrence Hall; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

FSA for Medical and Dependent Care

Employee Assistance Program (EAP)

Job summary

Lawrence Hall, a Chicago-based nonprofit, seeks a Residential Youth Unit Coordinator for its Child & Family Treatment Center (CFTC). You will lead a residential unit, supervise staff, and ensure safe, structured, trauma-informed care for youth aged 8–18.

The role emphasizes hands-on leadership, mentoring, and collaboration with families and community partners, with a schedule that includes evenings and weekends onsite.

Qualifications

• Must be 25 years or older as a condition of employment.
• Valid Illinois driver’s license required.
• Direct experience with youth 8–18 who’ve experienced trauma or behavioral health challenges.
• Knowledge of crisis intervention, de-escalation, and behavior management.
• Strong communication, leadership, and problem-solving abilities.

Responsibilities

• Oversee daily unit operations including staff supervision and scheduling.
• Ensure treatment plans are implemented with trauma-informed, youth-centered care.
• Provide coaching and supervision to direct care staff.
• Monitor safety, conduct rounds, and support crisis intervention.
• Build collaborative relationships with youth, families, staff, and partners.
• Participate in hiring, evaluations, and quality improvement efforts.

Skills

Crisis intervention

De-escalation

Communication

Leadership

Organizational skills

Problem-solving

Initiative

Education

Bachelor's degree in Human Services

High School Diploma or GED

Five years related experience or equivalent

Job description

Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and communities impacted by trauma.

Lawrence Hall fosters a culture built upon the principles of the Children and Residential Experiences (CARE) model and the core values of Respect, Empowerment, Safety, and Teamwork. Together, these principles are embedded throughout our trauma-informed philosophy and guide how we serve youth and families, support one another as colleagues, and partner with our community.

Our Child & Family Treatment Center (CFTC) is a 24-hour residential treatment program serving youth ages 8-18 who are experiencing emotional and behavioral challenges. Through individualized treatment plans, family engagement, and trauma-informed care, we help young people heal from abuse, neglect, and trauma while building the skills and resilience needed to thrive.

Who We Are

Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and communities impacted by trauma.

Lawrence Hall fosters a culture built upon the principles of the Children and Residential Experiences (CARE) model and the core values of Respect, Empowerment, Safety, and Teamwork. Together, these principles are embedded throughout our trauma-informed philosophy and guide how we serve youth and families, support one another as colleagues, and partner with our community.

Our Child & Family Treatment Center (CFTC) is a 24-hour residential treatment program serving youth ages 8-18 who are experiencing emotional and behavioral challenges. Through individualized treatment plans, family engagement, and trauma-informed care, we help young people heal from abuse, neglect, and trauma while building the skills and resilience needed to thrive.

About the Role

As a Residential Youth Unit Coordinator, you will provide leadership and oversight for a residential treatment unit, ensuring youth receive safe, structured, and individualized care in a therapeutic environment. This role supervises staff, supports treatment implementation, and helps create a positive, trauma-informed milieu where youth can heal, learn, and grow.

This is an excellent opportunity for someone who enjoys hands-on leadership, coaching and mentoring staff, and making a meaningful impact in the lives of young people. Successful candidates are adaptable, solutions-oriented, and committed to empowering youth through compassionate and consistent support.

What You'll Do

• Oversee daily unit operations, including staff supervision, treatment coordination, scheduling, and resource management.


• Ensure youth treatment plans are implemented consistently through trauma-informed, youth-centered practices and daily interactions.


• Provide coaching, mentorship, and supervision to direct care staff while promoting accountability, professional growth, and high-quality service delivery.


• Monitor unit safety, conduct rounds, support crisis intervention efforts, and ensure compliance with agency policies and treatment standards.


• Build collaborative relationships with youth, families, staff, and community partners while fostering an inclusive and affirming environment.


• Participate in hiring, staff evaluations, program planning, and quality improvement initiatives that enhance outcomes for youth.

Who We're Looking For
Required

• Must be at least 25 years of age.


• Valid Illinois driver's license.


• High School Diploma or GED with five years of related experience; OR Bachelor's degree in Human Services or a related field.


• Minimum of one year of direct experience working with youth ages 8-18 who have experienced trauma, behavioral health challenges, or developmental disabilities.


• Knowledge of crisis intervention, behavior management, and de-escalation strategies.


• Strong communication, leadership, organizational, and problem-solving skills.


• Demonstrated ability to take initiative, maintain a positive attitude, and support youth through an empowerment-focused approach.

Preferred

• Experience in residential treatment, child welfare, behavioral health, or youth development settings.


• Previous supervisory or team leadership experience.


• Experience supporting LGBTQ+ youth and fostering affirming environments.


• Knowledge of trauma-informed care and therapeutic milieu practices.

Position Requirements & Work Environment

• Work Location: Child & Family Treatment Center (CFTC), 4833 N. Francisco Ave., Chicago, IL 60625.


• Schedule: Full-time onsite position. Typical second-shift schedule is 1:00 PM-9:00 PM or 3:00 PM-11:00 PM, five days per week, including weekends.


• Travel/Driving: Valid driver's license required; occasional transportation and program-related travel may be required.


• Physical Requirements: Ability to actively supervise youth, respond to crises, conduct unit rounds, and move throughout a residential treatment environment.


• Work Environment: Residential treatment setting serving youth with emotional, behavioral, and trauma-related challenges.


• Other Position Requirements: Flexibility required to maintain youth safety, staff coverage, and on-call availability as needed.

Compensation and Benefits

We care about the well-being of our employees and are proud to offer a comprehensive and competitive total rewards package that includes:

• Salary: $21.54-$24.00 per hour. Compensation is based on a set hourly rate and may vary based on education and experience.


• Overtime opportunities available.


• Average of 17-25 days PTO + 9 holidays.


• Medical insurance (HMO and PPO options).


• Dental insurance (HMO and PPO options).


• Vision insurance.


• 401(k) with up to 5% employer match and auto-vesting.


• Flexible Spending Accounts (FSA) for Medical and Dependent Care.


• Pre-tax commuter benefits for parking and transit.


• 100% employer-paid Basic Life and AD&D Insurance.


• Voluntary Life Insurance for employees, spouses, and children.


• Accident and Critical Illness Insurance.


• Short-Term and Long-Term Disability.


• 100% employer-paid Employee Assistance Program (EAP) for free counseling and life resources.


• Wellness Reimbursement Program.


• Employee Referral Bonus up to $1,500.


• Continuing Education Units (CEUs) for licensed employees.


• Public Service Loan Forgiveness.

How to Apply

Submit your resume here.

We look forward to learning more about you!

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the necessary skills and abilities. Lawrence Hall encourages you to apply even if you do not have experience in all areas of essential functions. We look forward to your application.

This position meets the FLSA requirements for Non-Exempt.

Equal Opportunity Employer M/F/D/V.

Following job offer acceptance, all new hires are required to complete a background check through the Illinois Department of Children and Family Services (DCFS). Individuals who have lived outside of Illinois may also be subject to out-of-state checks, which can take up to eight weeks to process. While these checks are pending, candidates should continue completing all other pre-boarding requirements. Employment may begin once all pre-boarding steps are complete and DCFS clearance has been received.

Following job offer acceptance, all new hires are required to complete a background check through the Illinois Department of Children and Family Services (DCFS). Individuals who have lived outside of Illinois may also be subject to out-of-state checks, which can take up to eight weeks to process. While these checks are pending, candidates should continue completing all other pre-boarding requirements. Employment may begin once all pre-boarding steps are complete and DCFS clearance has been received.