Residential Treatment Coordinator

Paycom; Norfolk (VA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

403(b) employer contribution

Life & Long-Term Disability insurance

Paid time off

Job summary

The Barry Robinson Center in Norfolk, VA seeks a Residential Treatment Coordinator to oversee a 24-bed unit within a 72-bed facility. You’ll supervise direct care staff, coordinate unit activities, and ensure a safe, structured, therapeutic environment aligned with treatment goals.

Work with clinical leadership to translate treatment goals into daily practice, lead weekly team meetings, and manage staffing and documentation to support positive resident outcomes.

Qualifications

• Master's degree in a human service related field.
• Minimum of two years of experience working with children or adolescents, including at least one year in a residential setting.
• Supervisory experience and leadership abilities.
• Strong written and verbal communication skills and ability to engage families.

Responsibilities

• Maintain a safe, structured, and therapeutic residential environment.
• Provide leadership to direct care staff, including ongoing coaching and support.
• Lead weekly interdisciplinary team meetings and participate in treatment plan reviews.
• Assist with interviewing, onboarding, training, and performance development of residential staff.
• Ensure compliant documentation and collaborate with internal and external stakeholders.
• Prepare and monitor the annual program budget.

Skills

Leadership

Communication

Time management

Trauma-informed care

Adolescent development

Supervision

Education

Master's degree in human services

Job description

Job Details:

Job Location: BARRY ROBINSON CENTER - NORFOLK, VA 23502, Salary Range: $75,000.00 - $85,000.00 Salary/year, The Barry Robinson Center is a premier behavioral health system dedicated to improving the lives of children since 1933, with a special focus on serving military-connected youth. Located on a beautiful campus in Norfolk, Virginia. Home to one of the largest military communities in the world, we provide residential treatment, outpatient services, and foster care to children ages 11-17 whose families serve our nation.

We are seeking a full-time Residential Treatment Coordinator to join our mission-driven team. The Treatment Coordinator is a key member of the interdisciplinary leadership team, providing hands-on operational oversight for one 24-bed unit within our 72-bed residential facility, in close collaboration with two additional Treatment Coordinators.

This role is primarily focused on day-to-day program operations, including staff supervision, coordination of unit activities, and maintaining a safe, structured, and therapeutic environment. Working closely with clinical leadership, the Treatment Coordinator helps translate treatment goals into consistent daily practice, supports direct care staff, and addresses operational needs to ensure continuity of care and positive outcomes for residents.

Responsibilities:

• Maintain a safe, structured, and therapeutic residential environment
• Genuine passion for supporting youth and their families, especially those from military-connected communities.
• Demonstrated ability to live out the organization's three core team values: Be Kind, Be Competent, and Be Fun.
• Provide leadership to direct care staff, including ongoing coaching and support
• Lead weekly interdisciplinary team meetings
• Participate in and contribute to resident treatment plan reviews
• Assist with interviewing, onboarding, training, and performance development of residential staff
• Ensure accurate, timely, and compliant documentation through strong written and verbal communication
• Collaborate effectively with internal team members, families, referral sources, social workers, and other external partners involved in residents' care
• Prepare, manage, and monitor the annual program budget, including supplies, allowances, and resident outing

Qualifications:

• Master's degree in a human service related field
• Strong understanding of adolescent development and trauma-informed care principles
• Minimum of two years of experience working with children or adolescents, including at least one year in a residential treatment or similar setting
• Prior supervisory experience strongly preferred, including demonstrated ability to train, coach, and lead teams
• Proven leadership, communication, organizational, and problem-solving skills
• Strong written and verbal communication skills
• Comfortable with engaging parents of youth in care
• Strong familiarity with military culture
• Strong time management skills

Beyond the Benefits...

• Work within a unique residential treatment center that is 100% focused on serving military-connected youth
• Join an organization deeply committed to the safety and dignity of youth and staff, reflected in our near elimination of restraints
• Be part of a healing community grounded in our core values: Be Kind. Be Competent. Be Fun.
• Thrive in a culture that emphasizes professional growth and continuing education at every level

Benefits:

• Full benefits including medical, dental and vision insurance
• 403(b) retirement plan with company contribution
• Company paid life and long-term disability insurance
• Generous paid annual leave (Vacation)
• Paid sick leave
• 8 Paid Holidays
• Tuition reimbursement, details below:
• $3,000 per calendar year after 6 months of tenure
• $5,000 per calendar year after 2 years of tenure
• PLSF Eligible Non-Profit Organization (Public Service Loan Forgiveness Program)
• Employee events and activities
• Employee Assistance Program (EAP)
• Annual performance reviews
• Opportunities for advancement
• And more!

The Barry Robinson Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.