Residential Plumbing / Electrical Manager

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical; Ashburn (VA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Long-term disability & life insurance

Short-term disability

Generous PTO & holidays

Job summary

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical in Ashburn, VA is seeking a seasoned Residential Trades Manager to lead field operations, coach a skilled service team, and uphold the company's high standards for customer care.

You will collaborate with dispatch, sales, and customer service to streamline workflows, drive service excellence, and support growth through accountable teamwork.

Qualifications

• Proven experience managing residential service or home services operations.
• Strong leadership, coaching, and team-building skills.
• Excellent communication, problem-solving, and customer service abilities.
• Knowledge of residential service operations, field service best practices, and performance management.
• A results-driven mindset with a commitment to quality, safety, and customer satisfaction.

Responsibilities

• Leading, coaching, and developing a team of residential service professionals
• Managing day-to-day service operations and ensuring operational efficiency
• Driving exceptional customer service and overall customer satisfaction
• Collaborating with dispatch, sales, customer service, and other departments to optimize workflows
• Supporting business growth through team performance, accountability, and operational excellence

Skills

Leadership

Coaching

Team-building

Communication

Customer service

Operations knowledge

Job description

Ready to take your leadership career to the next level with a trusted name in residential home services? F.H. Furr is your destination. For decades, we’ve been the go-to provider for comfort, reliability, and exceptional service throughout Northern Virginia and the DMV. Our reputation is built on integrity, expertise, and a commitment to delivering outstanding customer experiences.

If you’re an experienced Residential Trades Manager who thrives on leadership, operational excellence, and team development, this is your opportunity to join a company that values performance and growth. Based in Ashburn, VA, the Residential Trades Manager will oversee daily field operations, lead a team of skilled residential service professionals, and ensure every customer interaction reflects the high standards that define F.H. Furr.

What You’ll Be Doing

• Leading, coaching, and developing a team of residential service professionals
• Managing day-to-day service operations and ensuring operational efficiency
• Driving exceptional customer service and overall customer satisfaction
• Collaborating with dispatch, sales, customer service, and other departments to optimize workflows
• Supporting business growth through team performance, accountability, and operational excellence

What You Bring to the Table

• Proven experience managing residential service or home services operations
• Strong leadership, coaching, and team-building skills
• Excellent communication, problem-solving, and customer service abilities
• Knowledge of residential service operations, field service best practices, and performance management
• A results-driven mindset with a commitment to quality, safety, and customer satisfaction

Benefits

• Company-paid Medical, Dental, and Vision Insurance
• 401(K) Plan
• Company-paid Long-Term Disability and Life Insurance
• Short-term disability and voluntary life insurance options
• Generous PTO and Holiday Plan

Join F.H. Furr and be part of a team that values its people, offers competitive compensation, and provides opportunities to make a real impact.

F.H. Furr may conduct a pre-employment background check and drug test, subject to applicable law.

USD $90,000.00/Yr.
USD $140,000.00/Yr.