Residential Supports Coordinator – Lead & Compliance

New Hope Community, Inc.; Loch Sheldrake (NY); On-site; USD 78,000 - 80,412; Full time

Job summary

New Hope Community in Sullivan County, NY seeks a seasoned supervisor to coach and develop house managers, ensuring smooth program operations and financial integrity. You will conduct audits, ensure regulatory compliance (OPWDD), monitor training, and guide staffing decisions to maintain high-quality residential supports.

Role requires strong leadership, reporting, and collaboration with senior staff; travel between diverse homes is expected as part of the oversight in this community-focused

Qualifications

• Experience supervising house managers and providing mentorship.
• Knowledge of OPWDD regulations and residential program compliance.
• Ability to conduct audits and ensure safety and welfare of individuals.

Responsibilities

• Provide supervision, coaching, and development of house managers.
• Ensure houses operate smoothly from programmatic and financial perspectives.
• Conduct audits for safety, billing, and environmental assessments.
• Communicate audit findings with solutions to supervisor.
• Maintain training records and ensure staff teamwork.
• Hire/firing recommendations and manage staffing changes.

Skills

Supervision

Coaching

Auditing

Regulatory compliance

Staff scheduling

Training delivery

Reporting

Billing procedures

Leadership

Job description

New Hope Community in Sullivan County, NY seeks a seasoned supervisor to coach and develop house managers, ensuring smooth program operations and financial integrity. You will conduct audits, ensure regulatory compliance (OPWDD), monitor training, and guide staffing decisions to maintain high-quality residential supports.

Role requires strong leadership, reporting, and collaboration with senior staff; travel between diverse homes is expected as part of the oversight in this community-focused