Residential Support Specialist

Maymont Homes

Atlanta (GA)

On-site

USD 42,000 - 64,000

Full time

9 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Maymont Homes is seeking a Reservations Support Specialist to provide responsive and detail-oriented assistance throughout the reservation process. You will research availability, coordinate options, and maintain accurate reservation information.

Responsibilities include handling inquiries, reviewing confirmations for accuracy, and communicating updates to clients and service providers with a strong service mindset.

Qualifications

Attention to detail is essential.
Customer-service mindset is essential.
Strong organizational abilities are required.
Comfortable with online systems and research.
Reliable and responsive.
Previous reservation or customer service experience is helpful but not required.

Responsibilities

Assist with reservation-related questions and requests
Research availability and service options
Review confirmations for accuracy
Communicate important information and updates
Assist with modifications and special requests
Maintain organized documentation
Follow up on incomplete or outstanding items
Communicate with service providers as necessary
Provide professional support throughout the reservation process

Skills

Attention to detail

Customer service

Organizational skills

Online research

Reliability

Responsiveness

Reservation experience

Job description

We are seeking a Reservations Support Specialist to provide responsive and detail-oriented assistance throughout the reservation process. This role focuses on research, coordination, communication, and maintaining accurate reservation information.

Responsibilities