Residential Support Professional

Lutheran Social Services of WI & Upper MI; Waukesha (WI); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Paid Time Off

403B retirement contribution

Annual raises

Employee Assistance Program

Service awards and recognition

Job summary

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) seeks an Adult Residential Support Professional for Aspen Center in Waukesha County. The role supports ARJ residents with care, daily living, and treatment goals in a community-based setting.

Part-time, 3rd shift with every-other-weekend schedule. Requires a high school diploma; DHS training and valid driver’s license preferred. Join a team focused on recovery, safety, and patient-centered care.

Qualifications

• High school diploma or GED required.
• Experience in similar services preferred.
• Strong reading, writing, math and problem-solving abilities.

Responsibilities

• Care for residents under supervision and be a positive role model.
• Document resident behaviors and maintain records and reports.
• Assist with meals, housekeeping, and life skills.
• Administer medications per program policies.
• Transport residents to appointments and activities.
• Lead educational group activities within guidelines.

Skills

Reading

Writing

Math

Problem-solving

Teamwork

Education

High School Diploma or GED

Bachelor's coursework possible

Tools

HRIS

EHR

Email

Job description

Location: Waukesha County, WI Schedule: Part-time, 3rd shift (Every other weekend)

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a dedicated Adult Residential Support Professional to join our team at Aspen Center, one of our residential treatment facilities in Waukesha County. Aspen Center provides affordable, comprehensive addiction treatment for men, empowering them with the skills and resources needed to achieve recovery and long-term sobriety.

About the Role

Under supervision, you will provide care, services, and support to clients in our Addictions and Restorative Justice (ARJ) programs. These programs serve individuals with substance use disorders and/or criminogenic risk factors, helping them build healthier, more sustainable lives.

Key Responsibilities

Support, interact with, and monitor residents while serving as a positive role model

Document resident behaviors and maintain required records and reports

Assist with housekeeping, cleaning, and distribution of clothing, bedding, and supplies

Monitor or administer medications in accordance with program policies

Share client status updates with external partners while maintaining confidentiality

Identify and respond appropriately to emergencies or crisis situations

Support residents in achieving treatment plan goals

Work independently and problem-solve effectively

Attend staff meetings and required training sessions

Assist with meal preparation, grocery shopping, and teaching life skills

Transport residents to appointments, meetings, and activities

Collect urine specimens and administer breathalyzer tests as needed

Lead educational group activities within program guidelines

Provide basic first aid when necessary

Perform other duties as assigned

Paid Time Off

403B retirement contribution option

Annual raises prioritized for employees

Employee Assistance Program

Service awards and recognition

Qualifications

Education: High School Diploma or GED required. Coursework or credits toward a bachelor’s degree in social work, human services, psychology, or related fields may be required depending on contract.

Experience: Previous experience in similar services preferred.

Skills: Strong reading, writing, math, and problem-solving abilities. Must be able to follow directions, maintain professional boundaries, and work as a patient, flexible, and collaborative team member.

Licenses & Certifications

• Valid driver’s license preferred

Must pass a motor vehicle check (MVR) and meet LSS auto insurance requirements

DHS 83 training (Fire Safety, First Aid, Choking Procedures, Standard Precautions, Medication Administration) preferred; required after hire

Additional Requirements

Language Skills: Effective verbal and written communication

Technology: Basic computer skills to complete timecards, emails, HRIS, EHR, and online training

Physical Demands: Regular standing, bending, stooping, kneeling, stair use, and walking. Exposure to outdoor conditions during resident activities, snow removal, and yard care.

Work Environment: Community-based residential setting with moderate noise levels

Travel: Day trips up to 25–50%, depending on role

Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Education

Required

High School Diploma/ GED or better.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.