Residential Supervisor: Lead Care Teams in Group Homes

Behavioral Health Network, Inc (BHN); Easthampton (MA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid time off (PTO)

403(b) retirement plan

Educational assistance

Medical, dental, vision coverage

Employee assistance program

Job summary

Behavioral Health Network (BHN) is seeking a Residential Supervisor to lead and develop a direct care team across group homes in Western Massachusetts. You’ll ensure health, safety, and independence for residents while guiding staff to deliver high-quality, person-centered care.

Requirements include a high school diploma or GED with 3+ years direct care, plus 2+ years supervisory experience. Valid driver’s license and a commitment to client empowerment are essential.

Qualifications

• High School Diploma or GED required; higher degrees preferred.
• Minimum of 3 years of direct care experience.
• At least 2 years of supervisory experience preferred.
• Valid driver's license and reliable vehicle required.
• Strong leadership, communication, and organizational skills.
• Commitment to client empowerment, human rights, and community integration.

Responsibilities

• Oversee the daily operations of assigned group homes.
• Hire, train, and supervise staff to deliver high-quality, person-centered care.
• Ensure implementation of treatment plans, health and safety plans, and medication administration.
• Monitor residents' overall health and empower them to engage in goal development and decision-making.
• Support individuals in fostering relationships and community participation.
• Provide crisis intervention and emergency services, including serving on the on-call rotation.
• Manage program compliance, budgets, and regulatory requirements.
• Promote quality of life through safety, dignity, and community inclusion.

Skills

Leadership

Staff training

Communication

Organizational skills

Crisis intervention

Education

High School Diploma or GED

Associate's or Bachelor's Degree preferred

Job description

Behavioral Health Network (BHN) is seeking a Residential Supervisor to lead and develop a direct care team across group homes in Western Massachusetts. You’ll ensure health, safety, and independence for residents while guiding staff to deliver high-quality, person-centered care.

Requirements include a high school diploma or GED with 3+ years direct care, plus 2+ years supervisory experience. Valid driver’s license and a commitment to client empowerment are essential.