Residential Supervisor

Penn--mar-Human-Services; Parkton (MD); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid vacation days

Holiday pay

Employee referral bonus

Extensive paid training

Career advancement opportunities

Medical, dental, vision

Short- and long-term disability

Job summary

Penn--mar-Human-Services seeks a Residential Supervisor to directly supervise Direct Support Professionals (DSPs) across homes, community settings, and remote supports. You will schedule staff, maintain documentation, oversee medical aspects, and ensure safety and personal care needs are met.

Strong leadership and communication are essential. The role involves engaging individuals in meaningful activities aligned with personal goals, supporting community connections, and using assistive

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Human Services or related field preferred.

Responsibilities

• Partner with the Program Manager to hire, train, onboard, provide oversight and feedback to DSPs in the execution of their duties.
• Complete 90 day and (text incomplete)

Skills

Verbal and written communication

Interpersonal relationships

Organizational skills

Analytical/problem-solving

Teamwork

Adaptability/flexibility

Documentation familiarity

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred (Human Services or related field)

Tools

Documentation software

Case management software

Job description

The Residential Supervisor works directly with people with Intellectual Disabilities in a variety of settings, including but not limited to their homes, the community, and through remote supports. This position directly supervises all Direct Support Professionals (DSPs) within a specific location. Duties include engaging people in meaningful activities related to their personal goals, supporting them to connect with people in places of interest in their communities, providing support with assistive technology, communication, skill building, discovery activities, maintaining health and safety, and/or personal care needs. This position is fully responsible for the scheduling of team members, completion of all required documentation, medical oversight, and on-call responsibilities, which may require scheduling flexibility.

We Provide

• Paid vacation days and holiday pay
• Employee referral bonus program
• Extensive paid training, as well as continual opportunities for further job-related education and career advancement (including our Career Ladders program)
• Supportive leadership team who wants to help YOU succeed
• Medical, dental, vision, short- and long-term disability

Education/Experience

• MINIMUM2 years of experience in direct support/working with the IDD population.
• MINIMUM2 years of experience supervising a team of more than 2 people.
• Must be at least 18 years old.
• High school diploma or equivalent required, Associate's or Bachelor's degree (in Human Services or related field) preferred.
• Valid Driver's License withat least 2 years of driving experience and a clean driving record.

Required Skills/Abilities

• Professional verbal and written communication skills (i.e., discussions during team meetings, regularly reading and responding to emails)
• Proficient with interpersonal and relationship building skills, and able to maintain effective relationships with other team members, supervisor, and others in the organization.
• Excellent organizational skills and attention to detail
• Strong analytical and problem‑solving skills
• Positive role‑model for others and able to work on a team.
• Commitment to creating a respectful and collaborative environment.
• Flexible in changing environments
• Ability to prioritize tasks.Ability to function well in a high-paced and at times stressful environment.
• Experience in or willingness to learn a variety of software applications is required including documentation software and other case management software.

Supervisory Duties/Responsibilities

• Partner with the Program Manager to hire, train, onboard, provide oversight and feedback to DSPs in the execution of their duties.
• Complete 90 day and