Lead DSP

Alpha Omega Consulting Inc.; Decatur (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

Alpha Omega Consulting Inc. is seeking a Lead Direct Support Professional (Lead DSP) to mentor DSP staff and provide direct support to individuals with intellectual and developmental disabilities in residential and community settings.

The role combines hands-on care with leadership duties to ensure high-quality services, a positive home environment, and compliance with company policies and regulatory requirements. A valid driver’s license and the ability to pass screenings are required.

Qualifications

• High school diploma or GED required.
• 1 year of experience supporting individuals with intellectual and developmental disabilities preferred.
• Leadership, mentoring, or supervisory experience preferred.
• Ability to coach and support coworkers in a positive, professional manner.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently while collaborating with multidisciplinary teams.
• Valid driver’s license and acceptable driving record.
• Ability to complete required background screenings, registry reviews, and trainings.
• CPR/First Aid certification preferred or obtainable.
• Ability to assist individuals with daily living activities and participate in community-based services.

Responsibilities

• Provide direct support to individuals in residential and community settings.
• Mentor and coach DSP staff through training and ongoing support.
• Assist with onboarding and training of new employees.
• Ensure documentation is completed accurately and timely.
• Monitor the home environment for health, safety, cleanliness and quality of care.
• Communicate operational and staffing concerns to leadership.
• Assist with medication administration when trained and authorized.
• Support ISPs, behavioral strategies, and personal outcomes.
• Coordinate community activities promoting independence and participation.
• Assist with scheduling, shift coverage, and operational needs.
• Participate in meetings, trainings, and quality improvement initiatives.
• Promote accountability, teamwork, professionalism, and person-centered care.

Skills

Communication

Organizational skills

Problem-solving

Education

High school diploma or GED

Job description

About this position

Alpha Omega Consulting is a family‑owned and operated human services organization that has proudly supported adults with intellectual disabilities since 1978. We provide comprehensive, person‑centered services within residential settings, including nursing, applied behavior analysis (ABA), case management, medication assistance, and skill acquisition supports. In addition to services, we offer safe and supportive housing that promotes independence, stability, and quality of life. Our long‑standing commitment is rooted in respect, integrity, and a belief that quality care starts with dedicated, compassionate professionals.

About the role

As a Lead Direct Support Professional (Lead DSP), you will play an essential role in supporting individuals with intellectual and developmental disabilities while serving as a mentor and resource to Direct Support Professionals (DSPs). This position combines direct care responsibilities with leadership duties to help ensure high-quality services, a positive home environment, and compliance with company policies and regulatory requirements.

The Lead DSP works closely with the Residential Service Director (RSD), Qualified Intellectual Disabilities Professional (QIDP), nursing staff, and other team members to support daily operations, promote person-centered services, and ensure the needs of the individuals served are met.

This position may require a flexible schedule based on operational needs, including day, evening, weekend, and holiday shifts.

What you'll do

• Provide direct support and assistance to individuals with intellectual and developmental disabilities in residential and community settings.
• Serve as a role model and mentor for DSP staff through coaching, training, and ongoing support.
• Assist with onboarding and training of new employees.
• Help ensure documentation is completed accurately, timely, and in accordance with company requirements.
• Monitor the home environment to identify concerns related to health, safety, cleanliness, or quality of care.
• Communicate operational issues and staffing concerns to residential leadership.
• Assist with medication administration in accordance with company policy and state regulations when appropriately trained and authorized.
• Support implementation of Individual Service Plans (ISPs), behavioral support strategies, and personal outcomes.
• Coordinate and lead community activities that promote individual choice, independence, and participation.
• Assist with scheduling, shift coverage, and operational needs as assigned.
• Participate in meetings, trainings, and quality improvement initiatives.
• Promote a culture of accountability, teamwork, professionalism, and person-centered care.

Qualifications

• High school diploma or GED required.
• Minimum of one year of experience supporting individuals with intellectual and developmental disabilities preferred.
• Previous leadership, mentoring, or supervisory experience preferred.
• Ability to effectively coach and support coworkers in a positive and professional manner.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently while collaborating with multidisciplinary teams.
• Valid driver's license and acceptable driving record.
• Ability to successfully complete required background screenings, registry reviews, and training requirements.
• CPR/First Aid certification preferred or ability to obtain upon hire.
• Ability to perform essential job functions including assisting individuals with daily living activities and participating in community-based services.