Residential Supervisor

Mainstream Nonprofit Solutions; Lawrence (KS); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Full benefits

25 days personal leave in first year

Longevity bonus

Tuition reimbursement

Job summary

Pathway Family Services seeks a full-time Residential Supervisor to lead a team in a residential program, ensuring safety, quality care, and positive outcomes for youth. The role requires a high school diploma or equivalent, two years of experience, and completion of required trainings.

You will oversee staff, coordinate schedules, and collaborate with case management, therapy, and education teams while promoting trauma-informed care and best practices in daily operations.

Qualifications

• Experience supervising direct service staff in a residential setting.
• Knowledge of Trauma Informed Care in treatment programs.
• Ability to recruit, hire and train new staff and conduct evaluations.

Responsibilities

• Provide direct supervision of staff and oversee program operations.
• Develop staff schedules for adequate coverage and supervision.
• Lead staff meetings and provide ongoing training.
• Monitor performance and provide coaching and evaluations.
• Collaborate with case management, therapy and education teams.
• Ensure adherence to agency policies and procedures.
• Serve as point of contact for staff concerns or emergencies.
• Assist in recruitment, onboarding and documentation of staff.
• Participate in on-call rotation for after-hours issues.
• Coordinate with residential leadership to address systemic issues.
• Develop procedures to ensure accurate information flow.
• Promote teamwork and cultural sensitivity in daily work.

Skills

Team leadership

Trauma-informed care

Staff supervision

Staff training

Safety procedures

Education

High school diploma or equivalent

Residential Child and Youth Care Professional Certification Training

Job description

• Average annual salary is $50,811 (including wage, incentives, bonuses, overtime, shift differential, etc.)

Full-time Description

• Average annual salary is $50,811 (including wage, incentives, bonuses, overtime, shift differential, etc.)

Do you enjoy working with kids, collaborating with co-workers, working independently and part of a team? Our residential facility is a positive, energetic, supportive workplace!

Come to Pathway Family Services!

We are looking for a full-time Residential Supervisor who is at least 21 years of age and has a high school diploma or equivalent with at least two years of experience in a Residential Program. Also requires attendance and successful completion of Safe Crisis Management training, that is provided by the Agency. In addition, it is required to attend the Residential Child and Youth Care Professional Certification Training. Employees must complete the online certification process to become Nationally Certified within the first year of employment. Lastly, you must possess a valid driver's license and meet agency underwriting standards while driving agency vehicles and/or transporting clients.

A Day in The Life as a Residential Supervisor

As a Residential Supervisor, You Will Assist With Meeting Our Mission Of Strengthening Families By Supporting Youth With Challenging Behaviors In a Therapeutic Environment. Through Your Day-to-day Interactions, You Will Promote Health, Safety, And Well-being Of Individuals Served, As Well As The Organization By Leading Therapeutic Groups, Teaching Daily Routines, And Promoting Positive And Proactive Behavior Management Strategies. You Will Be An Advocate For The Youth As They Communicate Their Wants, Needs, And Goals As They Work To Achieve Their Highest Quality Of Life. Additional Tasks Include

• Provides direct supervision of direct service program staff assigned to the facility and provides administrative expertise as required. The Supervisor will promote Trauma Informed Care treatment modalities incorporated within the program, supervisory, and management activities.
• Oversee and supervise a team of staff members working with children in a residential setting.
• Provide guidance, support, and leadership to staff to ensure the safety and well-being of the children under their care.
• Develop and implement staff schedules to ensure adequate coverage and supervision at all times.
• Conduct regular staff meetings to communicate updates, address concerns, and provide training opportunities
• Monitor staff performance and provide regular feedback, coaching, and performance evaluations.
• Collaborate with other departments such as case management, therapy, and education to ensure comprehensive care for the children served.
• Enforce and ensure adherence to all agency policies and procedures by staff members.
• Serve as a point of contact for staff members regarding any concerns or emergencies that may arise during shifts.
• Assist in the recruitment, hiring, and training of new staff members. Maintain accurate and up-to-date documentation of staff interactions, incidents, and progress reports.
• Participate in on-call rotation for after-hours emergencies and support.
• Collaborate with the residential director and other supervisors to address any systemic issues and improve the overall functioning of the residential program.
• Develops and implements procedures and controls to promote accurate and timely information flow.
• Refrains from assuming any duty that is unrelated to and/or interferes with the responsibilities of the position.
• Advocates, promotes, and practices cultural sensitivity and responsiveness in all day-to-day interactions.
• Develops, promotes, and practices teamwork in all activities.
• Follows all accreditation standards as well as state standards of oversight for the PRTF

What We Are Looking For

We are looking for someone with personal characteristics that will help the agency RISE. So, what does that look like? Someone who is respectful, has integrity, who will help ensure clients have a safe learning environment, and who enjoys engaging with clients as they learn, grow, and reach their goals.

Why you should work for PFS Family Services

We offer a wide variety of benefits, including full benefits! We also provide you with 25 days of personal leave in your first year of employment!! We offer a longevity bonus and tuition reimbursement! As a bonus, you get to work with a FANTASTIC team who are all dedicated to our mission and vision by being devoted to the strength of family and being nationally recognized for excellence in service, education, and advocacy.

TFI is an Equal Opportunity Employer.