Residential Supervisor

canopyservices; Coeur d'Alene (ID); Sur place; USD 48 000 - 62 000; Plein temps

Résumé du poste

Canopy Village is seeking a Residential Supervisor to lead, mentor, and support staff across residential care, crisis respite, and emergency shelter services. You will oversee shifts, coach staff, and ensure a safe, structured environment for residents and staff alike.

The role emphasizes hands-on supervision, real-time guidance, and thorough documentation, with on-call rotation and weekend/holiday shifts as part of a full-time schedule.

Qualifications

• Experience in crisis intervention with youth or adults in crisis.
• Supervisory experience of care staff or similar teams.
• Familiarity with community health and social service resources.

Responsabilités

• Lead care providers during shifts and model behavior management.
• Coach and mentor staff for professional development.
• Ensure accurate and timely documentation and reporting.
• Support residential, crisis respite, and emergency shelter services.
• Coordinate with other supervisors and case managers to maintain continuity of care.

Connaissances

Crisis intervention

Staff supervision

Community resources knowledge

Organizational skills

Ethical standards

Formation

Bachelor's degree preferred

Description du poste

Description

Full-Time | Three 12-Hour Shifts Per Week

Lead. Mentor. Make a Difference.

Are you a natural leader who thrives in fast-paced environments and is passionate about helping others succeed? We're seeking a dedicated Residential Supervisor to provide leadership, coaching, and support within our residential treatment, crisis respite, and emergency shelter programs.

This is an opportunity to play a critical role in shaping a positive, therapeutic environment while mentoring direct care staff and ensuring exceptional support for the individuals we serve.

What You'll Do

As the Residential Supervisor, you will serve as the behavior management milieu lead during your shift, providing hands-on supervision, guidance, and coaching to care providers. Through meaningful on-the-job teaching, real-time support, and thorough documentation, you'll help create a safe, structured, and supportive environment for both staff and residents.

Key responsibilities include:

• Leading and supporting care providers during assigned shifts
• Modeling and reinforcing effective behavior management strategies
• Providing ongoing coaching, mentoring, and staff development
• Ensuring accurate and timely documentation
• Supporting residential treatment, crisis respite, and emergency shelter service lines
• Collaborating closely with Residential Supervisors and Resident Case Managers to maintain continuity of care and program operations
• Participating in the on-call rotation for residential homes
• Other duties as assigned

Schedule

• Full-time position
• Three 12-hour shifts per week
• 9:00 AM - 9:00 PM
• Includes weekends and holidays
• Participation in the agency's on-call rotation is required

We're seeking someone who:

• Leads with confidence, professionalism, and compassion
• Excels at coaching and developing team members
• Maintains composure in crisis situations
• Values collaboration and accountability
• Is committed to creating positive outcomes for residents and staff alike

Why Join Us?

This role offers the chance to make a meaningful impact every day while working alongside a dedicated team committed to supporting individuals through challenging times. If you're ready to lead, teach, and help others thrive, we'd love to hear from you.

Requirements

Education/Training/Experience:

• Bachelor's degree preferred, social work desired. Commensurate experience can be considered in lieu of degree.
• Ideal 1 year experience in residential care facility; supervisory experience preferred.
• Ideal 1 year experience working in school or inpatient setting working with young people with behaviors rooted in trauma.
• Must possess a valid driver's license.

Licensures/Certifications:

• Must pass enhanced federal background check
• Clearance with the National Sex Offender Registry

Requirements:

• Must be dedicated to the mission and vision of Canopy Village.
• Must be able to relate with all people of the community regardless of sexual, ethnic, racial, religious background, or socio-economic level.
• Must possess emotional and professional maturity, stability, tactfulness, and good decision‑making skills.
• Must always adhere to the Confidentiality, Privacy, HIPAA Policy.
• Must have a valid driver's license and acceptable driving record.
• Must complete all background requirements.
• Acknowledgement of child abuse reporting responsibility.
• Employment is contingent upon receiving a clearing from appropriate authorities.
• Must use reasonable precautions in the performance of one’s duties and adhere to all applicable safety rules and practices; and act in such a manner as to ensure at all times maximum safety to oneself, children, colleagues, and visitors.

Required Skills/Abilities:

• Experience with crisis intervention, working with youth in crisis, and with individuals undergoing acute episodes of psychiatric distress.
• Skills in supervising, evaluating, and disciplining staff of professionals and paraprofessionals.
• Familiarity with community support systems, health care and human service resources, court and police activities, etc.
• Good organizational skills and administrative abilities.
• Knowledge of and the ability to adhere to a professional code of ethics.

Physical Demand Analysis:

General Physical Requirements

• Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to lift up to 50 pounds.

Physical Activities

• Climbing: Ascending or descending stairs, ramps, and the like using feet and legs and/or hands and arms.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Kneeling: Bending legs at the knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Crawling: Moving about on hands and knees or hands and feet.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Walking: Moving about on foot to accomplish tasks, particularly for medium distances or moving from one work site to another.
• Pushing/Pulling: Using upper extremities to exert force to draw, drag, haul, or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
• Talking: Expressing or exchanging ideas by means of the spoken work. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

CANOPY VILLAGE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE EMPLOYER