Direct Care Provider

canopyservices; Coeur d'Alene (ID); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Canopy Village in Coeur d'Alene, ID seeks a Direct Care Provider to support residents with daily care, routines, and engaging activities. You will collaborate with a dedicated team to deliver therapeutic care and foster a safe, nurturing environment.

Ideal candidates demonstrate compassion, teamwork, and strong communication, with a willingness to learn and grow in a 24/7 residential setting. GED may suffice if an AA/Bachelor's is not completed.

Qualifications

• Bachelor's degree preferred to enable expanded wraparound services.
• AA/AS in social services, education, or health and human services preferred.
• GED required if no AA or Bachelor's completed.
• Must be 19 years of age and have related work experience preferred.

Responsibilities

• Coordinate with Program Team on daily operations.
• Provide daily care of residents and supervise activities.
• Implement programs and follow posted calendars.
• Maintain confidentiality and safety, complete required forms.

Skills

Teamwork

Compassion

Patience

Strong communication

Relationship-building

Willingness to learn

Education

Bachelor's degree prioritized

AA/AS degree preferred

GED mandatory

Job description

Make a Difference Every Day - Join Our Village!

Are you passionate about helping children feel safe, supported, and empowered? Do you bring energy, patience, teamwork, and heart into everything you do? Canopy Village is looking for compassionate and motivated individuals to join our team as Direct Care Provider!

As a Direct Care Provider (DCP), you'll be on the front lines of care—building meaningful connections, supporting daily routines, creating positive experiences, and helping residents grow through structure, encouragement, and engagement. No two days are the same, and every day is an opportunity to make a lasting impact.

What You’ll Do:

• Provide direct care, support, and supervision for residents
• Work alongside an incredible team to deliver therapeutic care and services
• Help implement daily schedules, activities, and routines
• Create a safe, nurturing, and engaging environment
• Encourage growth, skill-building, and positive relationships

What We’re Looking For:

• Team-focused individuals with compassion and professionalism
• Positive energy and a willingness to learn
• Strong communication and relationship-building skills
• A passion for supporting youth and making a difference in a 24/7 operational milieu

If you're ready for meaningful work where your presence truly matters, we'd love to meet you. Come be part of a team that shows up with heart, purpose, and care every single day.

Requirements

Education/Training/Experience:

• Bachelor's degree prioritized but not mandated, in order to expand work into agency paid CBRS (Community-Based Rehabilitation Services) certification for wraparound support
• AA/AS degree in the field of social services, education, or health and human services preferred
• GED mandatory, in the absence of AA or Bachelor's
• Must be 19 years of age
• Previous work experience in related field preferred

Licensures/Certifications:

• First Aid/CPR certified (will provide)
• Hold a valid driver's license and pass driving record screen
• DHW Criminal Fingerprinting and Background Enhanced Certification
• Clearance with the National Sex Offender Registry
• Drug test

Requirements:

• Must be dedicated to the mission and vision of Canopy Village
• Must be able to relate with all people of the community regardless of: sexual, ethnic, racial, religious background, or socio-economic level
• Must possess emotional and professional maturity, stability, tactfulness, and good decision-making skills
• Must adhere at all times to the Confidentiality, Privacy, HIPAA Policy
• Must have dependable insured transportation, a valid driver's license, and acceptable driving record
• Must complete all background requirements
• Acknowledgement of child abuse reporting responsibility
• Employment is contingent upon receiving a clearing from appropriate authorities
• Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices; and act in such a manner as to ensure at all times maximum safety to oneself, children, colleagues, and visitors

Duties/Responsibilities:

• Coordinate with the Program Team on daily operations
• Provide the daily care of the residents
• Implement programs as directed
• Follow daily calendars and schedules as posted by the Case Manager, Residential Supervisor(s), Clinicians, and Director of Residential Staffin
• Complete shift section of the "Staff Chore Sheets" and signed off properly
• Fill out "Work Order" forms when needed and provide to Director of Finance and Operations
• Report any staff concerns and/or scheduling issues to the Director of Residential StaffingCoordinate with Director of Residential Staffing for a positive flow of communications
• Assist with the daily educational components for each resident
• Bring to the attention of the Residential Supervisor and Director of Residential Staffing any safety, health or crisis situations or information
• Report any policy violations to the Director of Residential Staffing
• Assist as directed, with the orientation of the new staff and volunteers
• Monitor security, lock up information and maintain confidentiality
• Complete all Incident/Disclosure/Non-Compliance/Injury Forms as needed
• Attend all staff meetings and mandatory In-Service on site
• Review and learn State regulations and procedure manual
• Job Shadow instructor
• Review daily paperwork for documentation, accuracy, and required signatures
• Participate in structured engagement activities for program on campus
• Participate in structured active outings for program off campus
• Special projects as assigned