Residential Student Technician & Front Desk - Work-Study

Prairie View A&M University; Prairie View (TX); On-site; Full time

Job description

Job Title

Job TitleWork-Study Assistant (Residential Student Technicians) | Office of Housing & Residence Life-1 Agency Prairie View A&M University Department FAID Work Study Proposed Minimum Salary$7.25 hourly Job LocationPrairie View, Texas Job TypeStudent Worker

Job Description Multiple Vacancies Available Across Campus Residential Student Technicians (RSTs) support the daily operations of the Office of Housing & Residence Life by providing customer service, administrative assistance, operational support, and engagement initiatives that contribute to a safe, welcoming, and student-centered residential community. Assignments vary based on departmental needs and may include front desk operations, office support, residential life/education, facilities support, summer conferences or special events, special projects, and other departmental initiatives.

Essential Responsibilities

• Provide exceptional customer service to residents, guests, faculty, staff, and visitors.
• Assist with front desk operations, office coverage, and administrative tasks.
• Answer phones, emails, and general housing inquiries.
• Support residence hall opening, closing, move-in, and move-out processes.
• Assist with educational, social, and departmental events.
• Report maintenance, safety, or operational concerns to professional staff.
• Provide logistical and set-up/tear down support for event spaces.
• Maintain confidentiality and comply with FERPA and university policies.
• Complete special projects and other duties as assigned.
• Other duties as assigned.

Required Qualifications

• Current Prairie View A&M University student.
• Eligible for Federal Work-Study.
• Good academic (minimum cumulative 2.5 GPA) and disciplinary standing.
• Ability to work up to 20 hours per week.
• Ability to work evenings and weekends as needed.

Preferred Qualifications

• Strong customer service and communication skills.
• Dependable, organized, and professional.
• Experience with Microsoft Office or similar software.
• Ability to work independently and collaboratively.

Knowledge, Skills & Abilities

• Excellent interpersonal communication.
• Professional judgment and problem-solving.
• Time management and reliability.
• Commitment to customer service and teamwork.

Areas of Assignment

• Housing Operations
• Community Service Desks
• Residential/Life Education
• Commuter Student Support Services
• Marketing & Outreach
• Facilities Support/ Event/Room Set-up
• Summer Conferences/Event Services
• Special Projects
• Commuter Student Support Services

Basic Work Expectations

• Complete required training.
• Report to work on time and complete scheduled hours.
• Wear the appropriate work uniform or attire assigned.
• Maintain professionalism and confidentiality.
• Represent Housing & Residence Life positively.
• Follow all university and departmental policies.

*This posting is not intended to cover all work responsibilities but provide a general understanding of the basic responsibilities and expectations.

A more complete employment agreement for review and signature will be provided for successful candidates.

Background Check Requirements

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

For more than 140 years, Prairie View A&M University (PVAMU) has been igniting passion in its students. With an established reputation for producing engineers, nurses, and educators, PVAMU offers baccalaureate degrees, master’s degrees, and doctoral degree programs through nine colleges and schools. The University has an enrollment of more than 8,500 students. Designated an institution of “the first class” in the Texas Constitution, PVAMU is the second-oldest public institution of higher education in the state and a member of The Texas A&M University System. The University is dedicated to fulfilling its land-grant mission of achieving excellence in teaching, research, and service. PVAMU is conveniently located near the rapidly growing residential and commercial area known as the Northwest Houston Corridor. The developing Northwest Houston Corridor offers newly developed suburban communities, a variety of shopping and dining near the Houston Premium Outlets and is a short, 35-minute commute into downtown Houston. For more information, visit www.pvamu.edu.

Your career opportunities with a “University of the First Class” begins here!

Prairie View A&M University is an Equal Opportunity/ Veterans/ Disability Employer.

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