Residential Shift Supverisor

Concern; Fleetwood (Berks County); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical plans

Dental

Vision

Flexible Spending Account

Generous PTO

401k match

Tuition Reimbursement

Mileage Reimbursement

11 Paid Holidays

Employee Assistance Program

Short-Term Disability

Long-Term Disability

Life Insurance

Job summary

CONCERN in Coatesville, PA, is hiring a Residential Shift Supervisor for a 7:00AM-3:00PM shift to oversee Youth Worker staff and ensure the wellbeing of residents aged 12-21. The role reports to the Director/Assistant Director and involves documentation, training, and on-call coverage as needed.

Qualifications include a Bachelor’s or an Associate degree with relevant youth experience and supervisory background, plus required clearances and a valid driver's license.

Qualifications

• Bachelors degree plus 1 year of youth work experience; or an Associate degree plus 3 years of youth work experience and at least 1 year supervisory experience.

Responsibilities

• Supervise Youth Worker I and II staff and evaluate performance.
• Monitor shift activities and provide training/coaching opportunities.
• Direct shift activities with appropriate staffing ratios.
• Maintain youth safety and group control on and off grounds.
• Ensure accurate, timely communication and documentation of shift activities.
• Oversee program supervision and security in leadership absence.
• Administer medication following policies and procedures.
• Perform Youth Worker I/II duties as needed.
• Provide on-call coverage and assist in scheduling.
• Provide transportation using agency vehicle as necessary.
• Maintain training requirements via LMS and in-person experiences.
• Monitor agency email communications regularly.

Skills

Supervisory experience

Youth work experience

Education

Bachelor's degree

Associate degree (60 credits)

Job description

Residential Shift Supverisor (Full Time)

Location: Coatesville, PA

Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.

Reporting to the Director and/or Assistant Director of Residential, the Shift Supervisor oversees Youth Worker I and Youth Worker II staff during their assigned 7:00AM-3:00PM shift. The Shift Supervisor oversees and directs youth (ages 12-21) to ensure program requirements are being met and are responsible for the overall care and wellbeing of the residents in the program. This includes assisting with and/or completing required documentation, training, and offering support/supervision needed to ensure all daily activities and tasks are completed with the residents and the Youth Workers.

What Do I Need?

Education and Experience
Bachelors degree and 1 year of experience working with youth
OR
Associate degree (or 60 credits) and 3 years of experience working with youth
AND
At least one year of supervisory experience is required.

Other Requirements

• Must be at least 21 years of age.
• You will maintain required state and federal criminal and child abuse clearances, credentials and/or licenses.
• A drivers license and reliable transportation
• Physical Exam is required for this position
• Certification in First Aid and CPR required (training is provided)
• Safe Crisis Management (SCM) training is required and provided.
  

What Will I Do?

• You will supervise the assigned staff, evaluate employee performance, and make recommendations for employment actions to the director or assistant director as appropriate.
• You will monitor shift activities and conduct staff training/coaching opportunities.
• You will direct the shift activities and responsibilities of the Youth Worker staff while maintaining appropriate staffing ratios.
• You will maintain group control when on or off grounds ensuring youth safety.
• You will be responsible for accurate and timely communication and documentation of all shift activities.
• You will be responsible for program supervision and security in the absence of leadership staff.
• You will administer medication following policies and procedures.
• You will perform Youth Worker I and Youth Worker II duties as necessary.
• You will provide on-call and coverage support to ensure appropriate staffing ratios are maintained.
• You will assist in the development of an on-call schedule.
• You will provide transportation utilizing agency vehicle as necessary.
• You will maintain program training requirements utilizing both an electronic learning management system and in-person experiences.
• You will monitor agency email communications regularly to ensure communications are received and responded to as appropriate.

Hours of Work

7am-3pm

What Will I Get?

$19.90/hr-$24.33/hr
*DOE*

Benefits

• Medical (3 plans to choose from) Eligible the first of the month following 60 days
• Dental Eligible the first of the month following 60 days
• Vision (Agency Paid) Eligible the first of the month following 60 days
• Flexible Spending Account
• Generous PTO (Increases with Service Milestones)
• 401k w/ Agency match
• Tuition Reimbursement
• Mileage Reimbursement
• 11 Paid Holidays (Including your Birthday)
• Employee Assistance Program (Resources for you and your family)
• Short-Term Disability (Agency Paid)
• Long-Term Disability (Agency Paid)
• Life & AD&DD Insurance (Agency Paid)

What Happens Next?

After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview.

EOE