Residential Services Lead — Assist Program Manager

Albertina Kerr Centers; United States; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life & accident insurance

Internal training and career dev

Paid holidays and generous time off

401(k) retirement plan

Employee Assistance Plan (EAP)

Job summary

Albertina Kerr is seeking an Assistant Program Manager to lead a residential group home for individuals with intellectual and developmental disabilities. You will assist the Program Manager in leadership, promote a positive work environment, and help manage program finances.

You will train and supervise staff, ensure safety and teamwork, and address conflicts while building strong relations with families, guardians, and partnering agencies. This role emphasizes dignity, respect, and empowerment.

Qualifications

• One-year experience working with individuals with developmental disabilities or related field.
• Familiar with medication usage and side effects.
• Good math, verbal, and written communication skills.
• Strong leadership and supervisory skills.
• Good organizational skills.
• Ability to make decisions in response to incidents as they arise.
• Ability to relate effectively with people served.
• Ability to meet agency driving requirements.
• Ability to lift over 25 lbs. Ability to push or pull in excess of 50 lbs.

Responsibilities

• Train, schedule and provide leadership to diverse staff.
• Maintain a work environment that emphasizes teamwork, cooperation, and safety.
• Provide motivation and feedback to staff.
• Address conflict, facilitate resolution, and model professional and positive relationships.
• Monitor staff training, Incident Reports, ISP goals, BSPs or other support documents.
• Fill in when necessary to ensure compliance with the staffing ratio or to mentor staff.
• Work with the Program Manager to maintain finances for each client and manage program budget.
• Develop and maintain positive working relationships with community and governmental agencies, families, guardians, and agency support staff.
• Participate in Licensing Reviews and Self-Assessments and work with Program Manager on the Plans of Improvement.
• Interact with those we serve in a manner that demonstrates respect, enhances dignity, builds self-esteem, and empowers personal choice.

Skills

Leadership

Supervisory skills

Communication skills

Organizational skills

Decision making

Interpersonal skills

Ability to lift 25+ lbs

Ability to drive

Job description

Albertina Kerr is seeking an Assistant Program Manager to lead a residential group home for individuals with intellectual and developmental disabilities. You will assist the Program Manager in leadership, promote a positive work environment, and help manage program finances.

You will train and supervise staff, ensure safety and teamwork, and address conflicts while building strong relations with families, guardians, and partnering agencies. This role emphasizes dignity, respect, and empowerment.