Residential Service Plumber

Horne HVAC Charlotte; Charlotte (NC); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Sign-on bonus up to $5,000

Company vehicle

Medical/dental/vision insurance

Paid holidays

401(k) with company match

Paid time off

Company iPad

Technical training

Advancement opportunities

Job summary

Horne Heating and Air Conditioning in Charlotte, NC is seeking an experienced Residential Service Plumber. You will diagnose and repair plumbing systems, install traditional and tankless water heaters, and improve water quality for homeowners.

You’ll manage multiple service calls, communicate clearly with customers, and deliver long‑term value with quality workmanship. We offer a strong earning potential, a sign-on bonus up to $5,000, company vehicle, comprehensive benefits, and ongoing

Qualifications

• Two+ years of residential plumbing experience or service plumbing.
• Valid driver’s license with clean driving record.
• Own basic plumbing hand tools and a willingness to participate in rotating on-call schedule.

Responsibilities

• Diagnose plumbing issues and perform repairs.
• Install and replace water heaters (traditional and tankless) and water filtration systems.
• Manage own service calls and provide clear option explanations to homeowners.
• Deliver a professional customer experience and maintain a clean, organized vehicle.

Skills

Troubleshooting

Residential plumbing

Tools

Basic plumbing tools

Job description

Full-Time

Horne Heating and Air Conditioning
Charlotte, NC | Full-Time
Schedule: Monday-Friday with a rotating on-call schedule
Compensation: $28.00 to $32.00 per hour based on experience, plus commissions, bonuses, and incentive pay
Annual Earning Potential: $70,000 to $100,000+ | Sign-On Bonus: Up to $5,000 for qualified candidates

Build a Plumbing Career with a Company That Invests in Your Success If you're an experienced residential plumber who enjoys solving problems, helping homeowners, and taking pride in quality workmanship, Horne Heating and Air Conditioning offers the opportunity to build a rewarding long-term career with one of the Charlotte area's most established home service companies. Since 1983, we've earned the trust of thousands of homeowners by providing honest recommendations, dependable service, and exceptional customer care. As our plumbing department continues to grow, we're looking for professionals who want consistent work, excellent earning potential, and a team that values craftsmanship and integrity.

Why Join Horne Heating and Air Conditioning?

• Up to a $5,000 sign-on bonus for qualified plumbers
• Consistent residential service calls year-round
• Family-owned company serving the Charlotte area for more than 40 years
• Company-provided take-home service vehicle
• Strong dispatch and office support
• Ongoing technical training and career development
• Advancement opportunities into lead and management positions
• Positive team culture built around respect, accountability, and customer satisfaction
• Employee appreciation events and recognition programs

Compensation and Benefits

• $28.00-$32.00 per hour based on experience
• Annual earning potential of $70,000-$100,000
• Commission opportunities and performance bonuses
• Quarterly incentive programs
• Medical, dental, vision, life, and supplemental insurance
• Paid holidays, including your birthday off
• Paid vacation and paid time off
• 401(k) with company matching contributions
• Company-issued iPad
• Paid manufacturer and technical training
• Long-term career advancement opportunities

About the Role

As a Residential Service Plumber, you'll diagnose plumbing issues, perform repairs, and help homeowners protect one of their most important investments. Every day brings different challenges, from repairing leaks and replacing water heaters to improving water quality and restoring plumbing system performance. You'll manage your own service calls, communicate directly with customers, and deliver solutions that emphasize quality, reliability, and long-term value.

What You'll Do

Inspect, troubleshoot, and repair residential plumbing systems, including fixtures, faucets, water lines, valves, piping, and drainage components. Install and replace traditional and tankless water heaters, water filtration systems, and other residential plumbing equipment while ensuring all work meets company standards and local code requirements. Provide homeowners with clear explanations of repair options, complete accurate digital service documentation, maintain a clean and organized company vehicle, and deliver a professional customer experience on every visit. You may occasionally assist with light HVAC-related work when needed.

What We're Looking For

We're seeking experienced residential plumbers with at least two years of service experience and strong troubleshooting skills. Candidates should be comfortable working independently, managing multiple service calls, and communicating professionally with homeowners. Experience servicing water heaters, tankless systems, and residential water treatment equipment is highly preferred. Applicants should have a valid driver's license with a clean driving record, own basic plumbing hand tools, and be willing to participate in a rotating on-call schedule. Dependability, professionalism, strong attention to detail, and a commitment to quality workmanship are essential for success in this role.

Why Horne?

At Horne Heating and Air Conditioning, we believe great customer service starts with taking care of our employees. We provide the training, equipment, leadership, and support our plumbers need to build successful, long-term careers while maintaining a positive work environment built on trust and teamwork.

Our Core Values

• Honesty
• Opportunity
• Recognition
• Neighborly
• Empowerment

Join the Horne Heating and Air Conditioning Team

If you're looking for a residential plumbing career that offers steady work, excellent earning potential, strong benefits, and a company that values your skills, we'd love to hear from you.