Residential Security Officer - Downtown Chicago

Titan Security Group; Chicago (IL); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Paid time off

Medical and Dental insurance

Opportunities for career growth

Job summary

Titan Security Group is seeking a Residential Security Officer in Downtown Chicago. This role involves providing excellent customer service, monitoring security guard cameras, and controlling access for tenants and visitors.

The ideal candidate will have a high school diploma, experience in customer service or similar roles, and the ability to handle physical demands like lifting and foot patrols. Starting pay is $18.50/hour, with benefits including medical insurance and paid time off.

Qualifications

• Must be at least 18 years of age.
• Experience in customer service, receptionist, hotel, or restaurant work.
• Able to acquire and maintain a valid Illinois PERC.
• Able to pass pre-employment drug screen and background check.
• Must be able to lift 50+ lbs and conduct foot patrols.

Responsibilities

• Provide excellent customer service and assist with directions.
• Maintain clear administrative logs at the front desk.
• Control access for tenants, visitors, or vendors.
• Monitor security guard cameras and conduct patrols.
• Respond to incidents and document data for management.

Skills

Customer Service

Administrative skills

Access control

Emergency response

Education

High School diploma or GED

Job description

Residential Security Officer - Downtown Chicago

Chicago, IL

Responsibilities of Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications of Security Officers:

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:

• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required.

Pay and Benefits of Security Officers:

• Positions starting at $18.50 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V