Residential Security Install Technician — Make Homes Safer

ADT; New York (NY); On-site; USD 28,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid vacation time

Job summary

ADT, the leading smart home security provider in the United States, is hiring a Residential Installation Technician to evaluate customer needs, design and install security systems, and educate clients on operating their new setup.

You will work directly with customers in homes or small businesses, determine the right equipment, install and test, ensure reliable signals, and propose improvements while upholding safety and company values.

Qualifications

• Customer focused and customer driven mindset.
• Technical aptitude.
• Strong verbal communication.
• Thrive in the face of uncertainty.
• Valid driver's license.
• High School degree or the equivalent.
• Electronic Trade School training is a plus!

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Skills

Customer focus

Technical aptitude

Strong verbal communication

Valid driver's license

Thrives in uncertainty

Education

High School degree or equivalent

Electronic Trade School training (nice to have)

Job description

ADT, the leading smart home security provider in the United States, is hiring a Residential Installation Technician to evaluate customer needs, design and install security systems, and educate clients on operating their new setup.

You will work directly with customers in homes or small businesses, determine the right equipment, install and test, ensure reliable signals, and propose improvements while upholding safety and company values.