Diamond Strategic Solutions is a California-licensed private security firm serving ultra-high-net-worth
families and executives across the San Francisco Bay Area. The Residential Security Team (RST) Agent provides protection at a private estate and critical support to the broader protective security detail. This position is for a seasoned professional who can operate independently, communicate
with poise, and represent the principal’s household with absolute discretion.
The role operates in a dynamic, fast-paced, multi-faceted environment. Ideal candidates are
team-oriented, ambitious, and adaptable, and capable of maintaining professionalism in a high-tempo
setting. A high level of concierge service is required, with frequent client-facing responsibilities, so
comfort interacting with influential and high-profile individuals is essential. The pace of this detail may
be faster than previous roles or organizations, and candidates should be prepared for a demanding,
energetic work environment.
Duties and Responsibilities
- Ensure the overall safety and security of designated principals and their properties
- Maintain knowledge of baseline principal, property, and neighborhood activity
- Monitor property and area activity via closed-circuit television systems and physical perimeter and interior checks
- Identify, assess, and respond to threats, suspicious activity, and emergencies
- Monitor traditional and social media for potential threats
- Monitor weather and natural disasters, traffic, public safety incidents and trends, neighborhood watch programs, and local and national current events
- Control access to properties and maintain security logs for guests, service personnel, and vendors
- Screen and track mail and deliveries
- Maintain detailed shift logs and incident reports
- Operate within parameters established by standard operating procedures and
Team Coordination and Readiness
- Coordinate with and support the executive protection and driving element of the
- Coordinate with site staff to accomplish common tasks; complete daily household tasks and maintenance as requested by principals
- Demonstrate proficiency in the use and proper maintenance of all equipment
- Deliver first-responder medical care when needed
- Opportunities for driving and special off-site assignments/details; potential local travel approximately 10% of the time to other RST sites or principal destinations
- Flexible and open to working overtime shifts, day or night, including coming in early and staying late as needed
- Able to multitask in a very fast-paced environment and remain vigilant in a vehicle or security office for extended periods
- Proactive problem solver, able to work independently and as part of a team
- Strong working knowledge of current security camera systems, smartphones, communications tools, and collaboration apps (Google Drive, Word, Excel, PowerPoint)
- Must keep a professional appearance and good personal hygiene
- Responsive via phone, text, and email as needed to support the team
- Excellent communicator — personable and able to interact successfully with clients, superiors, peers, vendors, and neighbors
Required Qualifications, Certificates, and Licenses
- Minimum 10+ years of combined professional experience in security with military, and/or law enforcement background
- Certificate of completion from a recognized executive protection training program
- Active California BSIS Exposed Firearm Permit
- Valid driver’s license with a clean driving record
- Well-spoken, with strong written and verbal communication skills
- Physical fitness is a priority — a basic physical fitness test is required as part of the hiring process
- Ability to pass a comprehensive background check required Skills and Attributes
(ESI, EPI, PFC)
Skills and Attributes
- Impeccable judgment, discretion, and customer-service mindset
- Excels working in a team environment
- Exceptional emotional intelligence and de-escalation tactics
- Strong situational awareness and attention to detail
- Ability to multitask and prioritize frequently and for long durations
- High proficiency with firearms
- Excellent critical thinking and sound judgment
- Friendly, approachable, and professional demeanor
- High moral and ethical character
Preferred Education and Experience
- EMT or Paramedic certification
- Prior residential and/or fixed-site security experience serving a single primary client at their home
- Experience on a residential security team for a UHNW family or principal protection, and basic medical support
- Proficiency with social media collection tools in support of protective intelligence
- Familiarity with residential security technology (CCTV, access control, alarm platforms)
- Experience working with children
- Regularly active in outdoor activities
Physical Requirements
- Patrol multiple properties with steep inclines
- Stand and walk for prolonged periods, including continuous standing for several hours without a break when operationally required
- Sit for prolonged periods, including 5 or more hours while monitoring surveillance systems or performing security operations
- Run, sprint, or traverse long distances during emergency response situations
- Perform sustained physical activity immediately following a maximum-effort emergency response
- Respond effectively to physical attacks, emergencies, medical incidents, natural disasters, evacuations, and other critical incidents
- Move, crawl, climb, and maneuver through structured and unstructured environments, including confined or unpredictable spaces
- Bend, twist, stoop, kneel, crouch, and crawl as required to perform essential job functions
- Lift and carry equipment or other objects weighing at least 50 pounds
- Safely wear, carry, and operate required duty gear and equipment throughout an assigned shift
- Physically control, capture, restrain, detain, lift, or drag individuals weighing 200 pounds or more when required
- Perform assigned duties safely and effectively in diverse environmental conditions, including extreme heat, cold, high humidity, inclement weather, and aquatic or coastal environments
Detail Structure
- Day and night shifts
- Weekends and holidays
- Overtime and additional shifts as needed
- Domestic/local travel
Compensation and Benefits
Compensation is dependent on experience (DOE).
To Apply
Send your resume and a brief cover note to operations@diamondstrategicsolutions.com.