Residential Security Agent

Keelson Strategic; California (MO); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

401(k) with employer match

Flexible insurance plans

Paid time off

Job summary

A professional security services provider is seeking a Residential Security Agent to ensure safety and security for high-profile clients in San Francisco, CA. The role involves monitoring activities, managing security operations, and ensuring client satisfaction. Ideal candidates will have previous experience in security or law enforcement, along with the necessary certifications and a proactive mindset. This position offers a competitive salary and comprehensive benefits, including paid time off and health insurance.

Qualifications

• 2–4+ years experience in relevant security, military, or law enforcement.
• Valid Driver’s License with a clean driving record.
• California BSIS Guard Card.

Responsibilities

• Ensure safety and security of designated principals and properties.
• Monitor area activities via CCTV and physical checks.
• Control access to properties and maintain security logs.

Skills

Teamwork

Emotional intelligence

Customer service

Attention to detail

Critical thinking

Education

Bachelor’s degree

Job description

Job Details

Job Title: Residential Security Agent

Location: Prioritizing candidates local to San Francisco, CA

Travel-in opportunity: Can live anywhere in the United States, team house to stay in during work week

Job Type: Full time, with full benefits

Compensation: $110,000 minimum annual compensation

FLSA: Non-exempt

Schedule: Rotating 7 days on/7 days off schedule

Job Summary

The Residential Security Team (RST) Agent provides critical support to a protective security detail in San Francisco, CA. This role operates in a dynamic, multi‑faceted, and fast‑paced environment. Ideal candidates are team‑oriented, ambitious, and adaptable, capable of maintaining professionalism in a high‑tempo setting. A high level of concierge service is required, with frequent client‑facing responsibilities, so comfort interacting with influential and high‑profile individuals is essential. The pace of this RST team may be faster than previous roles or organizations, and candidates should be prepared for a demanding, energetic work environment.

Duties

• Ensure the overall safety and security of designated principals and their properties.
• Maintain a knowledge of baseline principal, property and neighborhood activities.
• Monitor property and area activities and conditions via closed‑circuit television camera system and physical perimeter checks.
• Monitor traditional and social media for potential threats.
• Control access to properties and maintain security logs for guests, service personnel, and vendors.
• Screen and track mail and deliveries.
• Monitor weather and natural disasters.
• Monitor traffic.
• Monitor public safety incidents and trends.
• Monitor neighborhood watch programs.
• Monitor local and national current events.
• Coordinate with site staff to accomplish common tasks.
• Complete daily household tasks and maintenance as requested by principals.
• Ensure 24/7 operational readiness through stocking supplies and equipment upkeep.
• Operate within parameters established by standard operating procedures and applicable laws.
• Coordinate with and support executive protection element of the team.
• Opportunities for driving and special off‑site assignments/details.
• Demonstrate proficiency in use and proper maintenance for all equipment (i.e., vehicles, medical supplies, communications devices, etc.).
• Potential local travel approximately 5%–10% of the time to other RST sites or principal destinations.
• Be flexible and open to working overtime shifts whether they are night or day shift, coming in early and staying late if needed.
• Possess the ability to multitask in a very fast‑paced environment.
• Be able to stay vigilant sitting in a vehicle or security office for extended periods of time.
• Be a proactive problem solver with the capability to work independently and as part of a team.
• Possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps (Google Drive, Word, Excel & Power Point).
• Be dog friendly.
• Maintain a professional appearance and good personal hygiene.
• Remain responsive via phone call, text and email as needed to support the team.
• Be an excellent communicator with the ability to be personable, successfully interact with clients, superiors, peers, vendors and neighbors.

Position Qualifications and Certificates & Licenses

• 2–4+ years of combined experience in relevant security, military, and/or law enforcement positions.
• Physically fit to facilitate emergency responses.
• Valid Driver’s License with clean driving record.
• American Red Cross First Aid/CPR/AED for Adult, Child & Infant certification.
• California BSIS Guard Card.
• California BSIS Exposed Firearm Permit with 9mm endorsement.
• *All certifications must be current. Employees are responsible for keeping all certifications/licenses active.

Physical Requirements

• Ability to patrol the property and access areas quickly.
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting of 5+ hours at a desk and monitoring surveillance equipment.
• Prolonged periods of standing on your feet without a break 4–5+ hours.
• Must be able to lift 50 pounds at a time.
• Must be able to lift, drag a human up to 200lbs or more, if necessary.
• Must be able to bend, twist, stoop, crawl.
• Being able to respond to physical attacks, natural disasters, evacuations.

Required Skills and Experience

• Excels working in a team environment.
• Exceptional emotional intelligence.
• Strong customer service skills.
• Strong situational awareness and attention to detail.
• Ability to multitask and prioritize tasks frequently and for long durations.
• High proficiency with firearms.
• Excellent critical thinking and sound judgement.
• Friendly, approachable and professional demeanor.
• High moral and ethical character.

Preferred Education and Experience

• Bachelor’s degree.
• Bilingual (Spanish, American Sign Language, etc.).
• Prior residential and/or fixed site security experience serving a single primary client at their home.
• Proficient in the use of social media collection tools in support of protective intelligence.
• Training in defensive tactics, counter surveillance/surveillance detection, covert protection and basic medical support experience.
• Prior training course(s) in residential security or executive protection.
• Prior attendance of a recognized EP school (i.e., ESI, EPI, Oatman, PFC, ITG4, TFTT).
• Advanced emergency medical certification – Active First Responder, EMT or paramedic.
• Customer service experience.
• Experience working with children.
• Regularly active in outdoor activities such as mountain biking, hiking, ocean sports, etc.
• Valid California or H.R.218 carry concealed weapons permit.

Detail Structure

• Full‑time position on a 24/7 detail working the following:
• Average of 15 12+ hour rotating shifts per month.
• Day and night shifts.
• Rotating 7 days on/7 days off schedule.
• Weekends.
• Holidays.
• Overtime/additional shifts as needed.
• Domestic/local travel (if desired by the principal/s).
• Quarterly sustainment training – firearms, defensive tactics, medical, driving.

Salary and Benefits

• Base pay rate of $36.75 per hour.
• Minimum compensation of $110,000 per year.
• Pay structure per shift includes built‑in overtime and double‑time in accordance with California and federal laws.
• Paid sick leave.
• Paid time off (PTO) accrual.
• Holiday pay for select holidays you work (6).
• Company 401(k) with employer match.
• Flexible insurance plans – Medical, dental and vision.
• 100% of employee premium paid for by Keelson (plan upgradable for additional employee paid premium).
• Generous employer contribution per family member (up to 4 family members) to help lower employee contributions for dependents that join the plan.
• Life Insurance.
• Long Term Disability.
• Short Term Disability.
• Critical Accident/Illness coverage.

Employment Terms

Employment with Keelson is at‑will, meaning that you or Keelson may terminate the employment relationship at any time, with or without cause, and with or without notice.

Keelson Strategic is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status, or any other protected factor under federal, state, or local law.

Keelson Strategic is licensed by the California Bureau of Security and Investigative Services: Private Patrol Operator (PPO) #120989.