Residential Security Agent

Crisis24; San Francisco (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with employer match

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Advanced training in residential prote

Job summary

Crisis24 is seeking a disciplined protector based in San Francisco to secure residential premises and coordinate with estate teams. You will monitor access, operate security systems, respond to emergencies, and conduct routine patrols within high-net-worth residences.

The role requires knowledge of estate operations, strong situational awareness, and the ability to interact professionally with family members and staff while maintaining discretion and security protocols.

Qualifications

• Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
• Familiarity with estate operations and high-net-worth residential environments.

Responsibilities

• Perimeter Security & Access Control: Monitor and secure property boundaries, gates, and entry points.
• Vet and manage access for visitors, contractors, and deliveries.
• Surveillance & Monitoring: Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems.
• Emergency Response: Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence.
• Routine Patrols & Area Sweeps: Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats.
• Family & Staff Interaction: Maintain a professional and courteous demeanor while interacting with household members and staff.
• Incident Documentation: Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.
• Coordination with Protective Details: Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations.
• Protocol Enforcement: Uphold household security protocols, including rules around photography, guest access, and restricted areas.

Skills

Situational awareness

Security protocols

Communication skills

Discretion

Education

Guard Card

CA CCW

First Aid/CPR certification

Job description

WHO WE ARE

Crisis24 – PSG sets the global benchmark in protective services. Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile residences and the individuals within. Operating with discretion, vigilance, and precision, our agents ensure a secure and seamless living environment for our clients and their families.

WHO WE'RE LOOKING FOR

We’re seeking a highly disciplined and proactive protector with a strong background in residential security, executive protection, or emergency response. You are detail-oriented, tactically aware, and capable of maintaining a secure perimeter while delivering exceptional service. You understand the nuances of residential environments and can adapt to dynamic family routines and estate operations.

This role is based in San Francisco. Agents must reside within a reasonable commute to support operations based in the Bay Area on a consistent basis.

Your Mission

• Perimeter Security & Access Control:Monitor and secure property boundaries, gates, and entry points. Vet and manage access for visitors, contractors, and deliveries.
• Surveillance & Monitoring:Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems.
• Emergency Response:Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence.
• Routine Patrols & Area Sweeps:Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats.
• Family & Staff Interaction:Maintain a professional and courteous demeanor while interacting with household members and staff. Understand and respect privacy and family dynamics.
• Incident Documentation:Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.
• Coordination with Protective Details:Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations.
• Protocol Enforcement:Uphold household security protocols, including rules around photography, guest access, and restricted areas.

WHAT YOU BRING

Experience:

• Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
• Familiarity with estate operations and high-net-worth residential environments.

Certifications & Credentials:

• Valid Guard Card, Exposed Firearm Permit, and CA CCW
• U.S. Passport & Driver’s License
• American Heart Association BLS ProviderORHeartSaver CPR/AED/First Aid Certification
• Completion of Residential Security or Executive Protection Academy
• Background Investigation & Drug Screening
• Ability to complete and pass a pre-hire Physical Readiness Test (PRT)

Skills & Attributes:

• Strong situational awareness and tactical mindset
• Excellent communication and interpersonal skills
• Ability to remain calm and decisive under pressure
• High level of discretion, integrity, and professionalism
• Familiarity with residential security technologies and protocols

Preferred Qualifications

• Prior military or law enforcement experience
• LEOSA/HR 218 or multi-state CCW permit (when/where applicable)
• Specialized training in emergency medicine, crisis management, or surveillance
• Experience with estate management systems and smart home security platforms

Elite Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) with employer match
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Advanced training in residential protection and defensive tactics