Residential Sales Associate

CertaPro Painters of Needham, MA; Needham (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Vehicle provided

Business phone

Business computer/tablet

Excellent training and resources

Job summary

A leading painting franchise in Needham seeks a Client Consultant to manage customer relationships and achieve sales goals. Responsibilities include conducting consultations, creating detailed proposals, and leveraging proven processes to build lasting client relationships. The ideal candidate has a degree in a related field, strong communication skills, and a clean driving record. Competitive salary and vehicle provided.

Qualifications

• Prior face to face sales experience.
• Driver’s License with clean driving record.
• Goal oriented, organized and energetic.
• History of accomplishments and promotions.

Responsibilities

• Maintain open appointment availability for potential customers.
• Build customer relationships by implementing proven processes.
• Create a customized and detailed proposal for customers.
• Maintain appointment availability and achieve sales goals.
• Build customer relationships using proven processes and close on-site and remote consultations.
• Create customized and detailed proposals based on customer needs.
• Maintain CRM records and prepare weekly analysis for goal setting and review.
• Represent the brand locally through events and community activities.

Skills

Excellent communication

Interpersonal skills

Project management

Problem-solving skills

Sales experience

Education

2+ year degree in related field

Tools

CRM System

Job description

Company Background:

CertaPro Painters is a leader in the residential and commercial painting industry. Across North America, we are the largest residential and commercial painting franchise and we have continued to grow since our founding in 1992. The brand is comprised of a network of professional business owners and their team of office associates, sales consultants, production specialists, and painting contractors. Each team member is committed to helping their clients beautify homes and buildings: interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – Certainty of a job well done. We focus on the details of every project and most importantly, we focus on delivering an extraordinary experience to our clients.

Overview:

Fulfill the obligations of the essential functions: Client consultations (i.e., applying the skills of listening, information seeking, relationship building), Project management, and Business Development.

Collaborate with all prospective customers with the objective of meeting their painting needs and building customers for life.

Work effectively in a team environment that supports open communication and accountability in order to meet business objectives.

Responsibilities:

Maintain open appointment availability for potential customers and achieving sales goals.

Build customer relationships by focusing on implementing CertaPro Painters proven processes.

Provide on-site and remote one-on-one customer consultations.

Create a customized and detailed proposal for customers based on their needs.

Complete ongoing customer communications.

Ensure the brand has a local presence through tactics such as lawn signs, door hangers, and other community events.

Participation in Regional or National On-Going Training Conferences/ Meetings.

Maintain documentation of current activities in CRM (Customer Relationship Management) system.

Prepare weekly analysis of results in preparation for Goal Setting and Review with coach.

Qualifications:

2+ year degree in related field (preferred)

Prior face to face sales experience

Driver’s License with clean driving record

Sales or related experience

Excellent communication, presentation and interpersonal skills

Goal oriented, organized and energetic

Project, time management, and problem-solving skills

History of accomplishments and promotions

Benefits/Compensation:

Vehicle provided

Business phone

Business computer/tablet

Competitive based salary, commissions and bonus

Excellent training and resources provided

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.