Residential Roofing Project Coordinator

Stego Management Services LLC; Roanoke (VA); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with 4% match

PTO

Tuition reimbursement up to $7K/year

Books reimbursement for development

Take-home privileges after 90 days (KP

Job summary

Cenvar Roofing & Exteriors is seeking a Residential Roofing Project Coordinator in Roanoke, VA. You will drive successful installations, manage crews and sites, and ensure projects meet quality, efficiency, and customer satisfaction goals.

Ideal candidates have leadership experience, a valid driver’s license, and a readiness to learn the roofing industry while upholding safety and service standards. This full-time role offers comprehensive benefits and room for growth.

Qualifications

• High school diploma or equivalent is required.
• A valid driver’s license with clean background and insurable driving record.
• Background check cleared of felony convictions.
• Prior management experience is a plus.
• Bilingual English/Spanish skills are a plus.

Responsibilities

• Manage crews and job sites from start to finish.
• Ensure projects adhere to company workflows and timelines.
• Maintain clear, proactive communication with customers on progress.
• Monitor safety and compliance with company policies.
• Address on-site issues and coordinate with General Manager as needed.
• Deliver excellent customer service to enhance brand loyalty and profitability.
• Suggest process improvements to increase efficiency and growth.
• Be available to work Saturdays when required.
• Keep vehicles and site organized and clean.

Skills

Bilingual English/Spanish

Management experience

Driver’s license

Problem solving

Customer service orientation

Education

High school diploma or equivalent

Job description

About this position

Full-Time | Roanoke, VA
Compensation: approximately $80,000 (Base Stipend + Production-Based Pay)

About Cenvar Roofing & Exteriors

We are a growing residential re-roofing company committed to quality workmanship and top-tier customer service. We value our team above all else and believe our people are central to our success. By joining Cenvar, you gain the stability of working in an essential and recession-proof industry while growing your career with a company that prioritizes people and champions our core values of Grit, Efficiency, Servanthood, Positivity, Integrity, Growth, and Self-Discipline.

About the Role

As a Residential Roofing Project Coordinator, you are the driving force behind successful installations and exceptional customer experiences. You will manage crews and job sites from start to finish, ensuring every project adheres to company workflows while balancing quality, efficiency, and client satisfaction. This role is designed for ambitious, detail-oriented leaders who possess the grit and integrity to solve problems in real-time and the desire to master the roofing industry.

What You’ll Do

• Complete every item on the On-Site Project Coordinator checklist and execute work orders with exactness to ensure projects are completed on schedule.
• Manage and monitor your assigned crew, holding them accountable to our installation neatness standards and preventing property or equipment damage.
• Proactively analyze job sites to determine protection measures, ensuring the customer's property is left in better condition than it was found.
• Maintain frequent communication with the customer to keep them informed of job progress and involve them in key decisions.
• Utilize strong problem identification and resolution skills to handle challenges in real-time; immediately alert the General Manager if crew compliance issues arise.
• Deliver unrivaled customer service to build brand loyalty, increase branch profitability, and ensure the customer has the best experience possible.
• Actively analyze policies and processes to generate ideas that improve efficiency and help the company grow.
• Strictly adhere to all safety provisions required by law and company policy.
• Be willing to work Saturdays when project demands require it.
• Maintain a clean, organized work environment and keep the company vehicle orderly.

Qualifications

• Experience working in construction, farming, service-based, or similar industries is helpful but not required.
• High school diploma or equivalent.
• A valid driver’s license with an acceptable driving record (insurable under company policy) and a background check free of felony convictions.
• Prior management experience and bilingual (English/Spanish) skills are a plus.
• Company vehicle provided (work use only); take-home privileges after 90 days if KPIs are met
• Health, dental, vision, and life insurance (available after 60-90 days).
• 401(k) participation with 4% employer matching contributions.
• PTO
• Tuition-free college courses through our Education Program (up to $7K/year) and reimbursement for approved professional/personal development books.
• Exclusive discounts on roofing, gutters, repairs, solar, and windows.