Residential Property Manager

Ozzy Properties, Inc; Andover (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Ozzy Properties, Inc. is seeking a Residential Property Manager in Andover, MA to oversee day-to-day operations of its residential portfolio.

This full-time, on-site role coordinates tenant move-ins/outs, handles inquiries, and addresses maintenance requests in collaboration with service providers. The position includes lease administration, inspections, rent collection, budgeting, and ensuring compliance with company policies and local regulations.

Qualifications

• Experience in property management or real estate operations.
• Ability to interpret lease terms and local rental regulations.
• Experience with lease renewals and tenant documentation.
• Knowledge of affordable housing programs and subsidies.
• Basic accounting and budgeting awareness.
• Proficiency with Yardi and standard office tools.

Responsibilities

• Oversee day-to-day operations of residential properties.
• Coordinate tenant move-ins and move-outs and inquiries.
• Prepare, review, and renew leases; maintain records.
• Conduct on-site property inspections and ensure safety.
• Support rent collection and budgeting activities.
• Supervise one direct report, the Leasing Agent.

Job description

Company Description

Ozzy Properties, Inc. provides access to prime commercial and residential spaces across Andover, North Andover, Methuen, and Lawrence.

Role Description

The Residential Property Manager is a full-time, on-site role based in Andover, MA. This role oversees day-to-day operations of residential properties, including coordinating tenant move-ins and move-outs, handling inquiries, and addressing maintenance requests in collaboration with service providers. The Residential Property Manager is responsible for lease administration tasks such as preparing, reviewing, and renewing leases, maintaining accurate records, and ensuring compliance with company policies and local regulations. Daily work includes conducting property inspections, monitoring building safety and cleanliness, and supporting rent collection and budgeting activities. The role requires regular interaction with residents to foster positive relationships, resolve concerns promptly, and uphold a high standard of customer service. This position oversees one direct report, the Leasing Agent.

Qualifications

• Strong Communication and Customer Service skills to effectively interact with residents, vendors, and internal teams.
• Experience with Property Management and Lease Administration, including handling leases, renewals, and tenant documentation.
• Knowledge of Leases and rental regulations, with the ability to interpret and apply lease terms consistently.
• Knowledge of affordable housing programs, subsidy agencies, and assistance programs.
• Organizational, time management, and problem-solving skills to manage multiple properties and tasks efficiently.
• Strong attention to detail and confidence with basic accounting principles.
• Proficiency with Yardi property management software and standard office tools (e.g., email, spreadsheets, databases).
• Ability to perform regular on-site inspections, coordinate maintenance, and ensure compliance with safety standards.
• Prior experience in residential property management or real estate is strongly preferred.
• Industry credential (ARM, RMP, CPPS, or CALP/NALP) is highly desirable.
• High school diploma required; an associate or bachelor’s degree in business, real estate, or a related field is a plus.

Must possess a positive attitude and the ability to smile under all circumstances.

Present self in a neat, clean and professional manner at all times.

Fulfill the performance standards of this position and comply with policies, rules and procedures of the company.