Residential Property Manager

The Hollister Group; Andover (MA); On-site; USD 75,000 - 85,000; Full time

Job summary

The Hollister Group is seeking a hands-on property manager for an Andover, MA community. You will oversee daily operations and resident experience, balancing leasing performance, building operations, and financial stewardship while ensuring safety and compliance.

Onsite five days per week. A Bachelor’s degree is preferred with 3–5 years in residential property management and proven leasing experience. Competitive compensation of $75K–$85K.

Qualifications

• Bachelor’s degree strongly preferred.
• 3–5 years of experience as a residential property manager.
• Proven leasing experience within a residential setting.
• Demonstrated supervisory/people leadership experience (including training and guiding staff).
• Strong organizational and communication skills.

Responsibilities

• Drive leasing performance by managing the full rental process, including deposits, agreements/leases, and ongoing rent collection.
• Lead and support onsite teams through coaching, direction, and performance management.
• Coordinate building operations, maintenance, and vendor activity; schedule work effectively to keep the property running smoothly.
• Monitor unit readiness by inspecting vacancies and preparing apartments for move-ins.
• Respond to resident concerns with professionalism and ensure timely resolution to support resident satisfaction.
• Conduct routine property walks, document deficiencies, and follow through to correct issues.
• Ensure compliance with local ordinances, code requirements, and contractor/vendor insurance requirements.
• Manage payroll, overtime, and annual staff evaluations, ensuring roles align to job expectations.
• Track and recommend capital expenditures and repairs & maintenance spend; partner with Regional Property Manager.
• Build the annual budget and capital improvement plans with the Regional Property Manager and ensure the property performs to budget.
• Support marketing and advertising efforts in partnership with the head office.
• Prepare and deliver legal notices to residents when required.

Education

Bachelor’s degree

Job description

Step into a high-impact leadership role with our client, a well-established real estate organization, where you will oversee day-to-day operations and resident experience across a residential community based in Andover, MA. This is a direct-hire opportunity for a hands-on property leader who can balance leasing performance, building operations, team management, and financial stewardship while ensuring the community remains safe, compliant, and welcoming.

Compensation

$75K-85K*

• rate listed not guaranteed – potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.

Applicants must be able to work onsite 5 days per week to be eligible for this position.

Responsibilities

• Drive leasing performance by managing the full rental process, including deposits, agreements/leases, and ongoing rent collection
• Lead and support onsite teams (maintenance, property coordinators, leasing/open house staff, and cleaners) through coaching, direction, and performance management
• Coordinate building operations, maintenance, and vendor activity; schedule work effectively to keep the property running smoothly
• Monitor unit readiness by inspecting vacancies, identifying repairs, and ensuring apartments are prepared for new move-ins
• Respond to resident concerns with professionalism, investigate issues thoroughly, and ensure timely resolution to support strong resident satisfaction
• Conduct routine property walks, document deficiencies, and follow through to correct issues and maintain curb appeal and safety standards
• Ensure compliance with local ordinances, code requirements, and contractor/vendor insurance requirements; report accidents as needed
• Manage payroll, overtime, and annual staff evaluations, ensuring roles align to job expectations
• Track and recommend capital expenditures and repairs & maintenance spend; partner with the Regional Property Manager on planning and approvals
• Build the annual budget and capital improvement plans with the Regional Property Manager and ensure the property performs to budget
• Support marketing and advertising efforts in partnership with the head office
• Prepare and deliver legal notices to residents when required

Requirements

• Bachelor’s degree strongly preferred
• 3–5 years of experience as a residential property manager
• Proven leasing experience within a residential setting
• Demonstrated supervisory/people leadership experience (including training and guiding staff)
• Strong organizational and communication skills
• Proven asset management capability and budget accountability
• Working knowledge of local rules and regulations impacting residential property management
• Comfort using property management and accounting software
• High ethical standards, collaborative mindset, and strong teamwork approach

Our Commitment to Inclusion & Belonging

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.