Residential Programs Coordinator - Lead & Support Services

Benchmark Human Services; Helena (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Life insurance

Mileage reimbursement

Tuition reimbursement

Paid Time Off and Sick Time

Flexible Spending Account (FSA)

401k with company match

Employee discounts with variousvendors

Advancement opportunities

Job summary

Benchmark Human Services in Helena, Montana is seeking a Program Coordinator to oversee multiple community residences and related services. You will supervise residential managers and Direct Support Professionals, ensure programs meet regulatory standards, and collaborate with families and case managers to tailor plans of care.

The role requires on-call coverage, weekend availability, strong budgeting skills, and a commitment to person-centered supports.

Qualifications

• Bachelor's degree preferred or comparable experience in related field.
• Five years of experience with individuals with disabilities, including supervisory work.
• Must be at least 21 years old.
• Valid driver's license and auto insurance.
• Reliable transportation.

Responsibilities

• Supervise, train, and provide guidance to residential Managers and Direct Support Professionals (DSPs).
• Ensure residential services comply with state and federal regulations and Benchmark policies and procedures.
• Develop and implement individualized support plans and Plans of Care with Managers.
• Ensure support plans meet each person's needs based on accurate assessments.
• Oversee daily residential operations, including staffing, nursing services, and behavioral supports.
• Assist Managers with client documentation, financial records, quality assurance audits, and reporting.
• Coordinate services and communicate with families, case managers, and internal departments.
• Provide on-call support and coordinate staffing coverage as needed.
• Monitor budgets, overtime, food expenses, maintenance, and staffing hours.
• Promote health, safety, and well-being of staff and individuals served.

Skills

Supervision

Staff training

Communication with families

Regulatory compliance

Budget monitoring

Education

Bachelor's degree or comparable experience

Experience with individuals with developmental disabilities

Job description

Benchmark Human Services in Helena, Montana is seeking a Program Coordinator to oversee multiple community residences and related services. You will supervise residential managers and Direct Support Professionals, ensure programs meet regulatory standards, and collaborate with families and case managers to tailor plans of care.

The role requires on-call coverage, weekend availability, strong budgeting skills, and a commitment to person-centered supports.