Residential Program Operator - Cheshire CT

GIL Foundation Inc; Cheshire (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Life Insurance

HSA

Supplemental Benefits

401(k) Plan

Referral Bonus

Meaningful Careers

Casual Work Environment

Paid Time Off

Medical Benefits – Employer Paid

Dependent Benefits

Job summary

GIL Foundation Inc. in Cheshire, CT is seeking a dependable Residential Program Operator to manage our community residence. This hands-on leadership role focuses on overseeing program operations, staff supervision, and ensuring services are safe, compliant, and person-centered for residents.

You will work with two assistant managers and DSPs to maintain high-quality care, coordinate schedules, training, and partnerships with families and the community, while meeting state DDS requirements.

Qualifications

• Experience in human services or related field.
• Proven leadership or management experience.
• Ability to supervise Direct Support Professionals.

Responsibilities

• Oversee daily program operations and community based services.
• Support, supervise, and mentor Direct Support Professionals (DSPs).
• Build strong relationships with individuals served, families, and community partners.
• Ensure services are person-centered and promote independence and inclusion.
• Maintain documentation and support compliance with state and agency standards.

Job description

Residential Program Operator - Cheshire CT

GIL Foundation Inc is seeking a highly dependable, compassionate, and organized Residential Program Operator to manage and support our community-based program. This is a leadership role, focusing on overseeing people, building and maintaining relationships, and delivering on our promises to provide the highest quality support at point of service. The Program Operator works closely with staff and individuals served to ensure services are safe, compliant, and aligned with our longstanding Mission, Vision, and Values. We are searching for a highly committed and dependable Manager for this Community Residence in Cheshire. This is already a great program so a person who has a proven record in human services or a related field and ready to serve in a great organization is needed. If you have served as a Leader, Role Model, or even an Assistant Manager in this field, you likely understand the job. Residential management in this field is very complex and challenging but also super rewarding considering the special individuals and families we serve. The right person in this role will be a hands‑on leader responsible for all aspects of Program, Medical, Facility, Operations, and Staff Care and Management. If you are someone who truly has a desire to join a mission based organization, and is friendly, compassionate, and genuinely cares for and appreciates people, then this might just be the right opportunity you. This program consists of five wonderful residents with four in‑house day programs. In addition, this program is supported by two Assistants to help supervise, as well as 10‑15 Direct Support caregivers responsible for the highest quality of care at point of service.

Benefits We Offer:

• Salary Based Life Insurance
• Health Savings Account Plans – HSA
• Supplemental Benefit Plans
• 401(k) Employee Retirement Plans
• Employee Referral Incentive Plan
• Meaningful, Life Changing Careers
• Supplemental Compensation
• Pleasant, Supportive Atmosphere in a Casual Work Environment
• Employee Paid Time Off
• Employee Medical Health Benefits – 100% Employer Paid for Worker
• Dependent Medical Health Benefits – 50% Employer Paid for Dependents
• Enhanced Compensation for FT Employees who waive Medical Benefits

Key Responsibilities:

• Oversee daily program operations and community based services.
• Support, supervise, and mentor Direct Support Professionals (DSPs).
• Build strong relationships with individuals served, families, and community partners.
• Ensure services are person-centered and promote independence and inclusion.
• Maintain documentation and support compliance with state and agency standards.
• Maintain scheduling, staff training, and program coordination.
• Address concerns, incidents, and service needs promptly and professionally.
• Familiarity with Connecticut DDS regulations.
• The Residential Program Operator will need to be flexible with their schedule and availability to work due to the nature of 24-hour care for individuals requiring high levels of support in a facility that you might potentially supervise.
• Someone who can manage the entire program needs (with support of course) including medical, financial, programmatic, recreational, and facility management.
• Someone who is willing to explore opportunities for personal expression, new experiences, and routine family interaction for our residents is preferred.
• The Residential Program Operator will receive routine support from two dedicated Assistant Program Managers to assist with program assignments. Subject to Call schedules are shared and rotated between team management, in order to share the workload and reduce the necessary burden.
• The following certifications will need to be obtained and approved within company policy guidelines:
• State Medication Administration Certification
• CPR – Cardio Pulmonary Resuscitation
• PMT – Physical Management Techniques
• First Aid for Accidents

Our Mission at GIL Foundation Inc:

GIL Foundation Inc. is a private nonprofit that provides services for individuals with intellectual and developmental disabilities, and autism in CT. Since 1985, GIL has served community residents as a top‑tier care provider with a strong reputation for quality services through DDS. GIL is committed to higher standards of loving and compassionate care. Our vision is to see amazing people pursuing opportunities, while overcoming challenges, leading to transformed lives.

Location: Cheshire, CT 06410