RESIDENTIAL PROGRAM MGR

Arizona State Government; Phoenix (AZ); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and and

ASRS retirement plan

10 paid holidays and generous vacation

Up to 12 weeks paid parental leave

Tuition reimbursement, wellness plans,

Job summary

Arizona Department of Health Services (ADHS) is hiring a Residential Program Manager for the Arizona Community Protection & Treatment Center (ACPTC) in Phoenix. The role focuses on direct care, safety, custody, and supervision of residents in a 24/7 facility, with responsibilities spanning staff supervision and operations.

Join a mission-driven team driving change in Arizona’s health and safety landscape. Strong leadership, crisis management, and documentation skills are essential for this

Qualifications

• Valid Driver’s License.
• CPR and NVCI certification required (training provided).
• FingerPrint Clearance Card (Level One) or apply within seven working days after starting employment.
• Attend required training at start of employment.

Responsibilities

• Work full-time, 40 hours a week on-site.
• Manage and direct up to 20 staff – including assigning staff, scheduling, and establishing priorities.
• Attend and conduct meetings, providing input, guiding discussions, and decisions.
• Communicate with staff, residents, family members, agency officials and other representatives.
• Oversee inventory management by ordering and tracking supplies.
• Conduct inspections of work areas for safety, cleanliness, and security.
• Coordinate necessary repairs or address environmental concerns.
• Utilize Non-Violent Crisis Intervention (NVCI) techniques and implement crisis intervention and behavior management when a resident is violent, suicidal, or has behavior difficulties.

Skills

Staff management

Operations management

Crisis management

Communication

Report writing

Job description

ADHS

Arizona Department of Health Services
The Arizona Department of Health Services promotes, protects, and improves the health and wellness of Arizona's Children, adults, and communities. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership

We’re Hiring!

Residential Program Manager
Arizona Community Protection & Treatment Center (ACPTC)
501 N 24th St, Phoenix, AZ 85008
www.azdhs.gov
Salary: $26.3523 Hourly
Work Options: In-Hospital Setting
Requisition Closing Date: Open Until Filled
Make An Impact With ADHS
Are you passionate about driving change and empowering communities? AZDHS is seeking a dynamic Residential Program Specialist 1 to work at The Arizona Community Protection & Treatment Center (ACPTC) to provide direct care, and ensure the safety, custody, and supervision of its residents. This role operates in a twenty four hour, seven days a week controlled residential facility. Join a mission-driven team committed to addressing workforce needs and strengthening the Arizona Community Protection & Treatment Center.

Why ADHS?
To Promote, protect, and improve the health and wellness of individuals and communities in Arizona.
A culture of collaboration, innovation, and impact.
Career development opportunities to help you grow.

What You’ll Do

• Work full-time, 40 hours a week on-site.
• Manage and direct up to 20 staff - includes assigning staff, scheduling, and establishing priorities.
• Attend and conduct meetings, which include providing input, guiding discussions, and decision making.
• Communicate with staff, residents, family members, agency officials and other representatives.
• Oversee inventory management by ordering and tracking supplies.
• Conduct inspections of work areas for safety, cleanliness, and security.
• Coordinates necessary repairs or addresses environmental concerns.
• Utilize Non-Violent Crisis Intervention (NVCI) techniques, implement crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties.

Your Competencies and Skills

• Manage others who report to you through leadership techniques.
• Manage operations as it pertains to the area.
• Perform crisis management and conflict resolution.
• Monitor behaviors of residents and can provide direct care for daily living activities.
• Write and submit reports and maintain investigation procedures.
• Communicate successfully in written and verbal format and take direction orally or in written form.

What We Need From You

Required Qualifications:

• Valid Driver’s License
• Must be able to obtain and maintain CPR and NVCI Certification(Training provided and required)
• Possess a valid Level One Fingerprint Clearance Card or apply for one within seven (7) working days after beginning employment
• Attend required training at start of employment

What Sets You Apart

Preferred Qualifications:

• Be able to make decisions, solve problems using judgement skills.
• Be able to manage the population and security.
• Be able to document and proficiently keep records for the area.
• Be able to apply regulations governing high security risk residents.
• Be able to work with sexually violent persons and residents with mental health issues.

The Perks

Join us, and you’ll enjoy:

• Comprehensive medical, dental, and life insurance options
• Supportive retirement plan through Arizona State Retirement System (ASRS)
• 10 paid holidays and generous vacation/sick leave
• Up to 12 weeks of paid parental leave (pilot program)
• Tuition reimbursement, wellness plans, and professional development The State of Arizona, please visit our benefits page

Are You Ready to Make a Difference?

For questions, reach out to Jesse Cruz-Lopez at [e-mail]

Additional Details

Applications are reviewed on a rolling basis—apply early to ensure consideration!
Travel within Arizona may be required for this role.