Residential Program Manager (QP) IDD

InReach; Charlotte (NC); On-site; USD 46,800 - 57,200; Full time

Benefits offered by this job

Hybrid work option

Medical, Dental, Vision

401(K) match

PTO

Life Insurance

Short/Long Term Disability

Teladoc

Continuing education perks

Extensive training program

Job summary

InReach in Charlotte, NC is seeking a Residential Program Manager (QP) responsible for developing and coordinating Plans of Care for individuals with IDD in our residential home program. You will supervise staff, manage day-to-day operations and ensure timely documentation.

The role requires Qualified Professional status, supervision experience, strong communication, a valid driver’s license, willingness to travel, and on-call availability.

Qualifications

• Qualified Professional status.
• 2 years of supervisor experience.
• Excellent communication skills both verbal and written.
• Valid driver's license and access to a vehicle.
• Must be able to travel to group homes and share on-call responsibilities.
• Must pass drug screen and background check.

Responsibilities

• Supervise residential home staff in implementing support for individuals served.
• Monitor, manage, and facilitate day-to-day operations.
• Complete all documentation on time.
• Implement and review Plans of Care.
• Submit authorizations to LME and correct POC as needed.
• Plan and oversee work schedule and approve payroll hours.
• Provide one-on-one supervision as needed.
• Fill in for vacancies and share on-call duties.
• Travel regularly to the Charlotte residential home.

Skills

Communication skills

Supervision experience

Education

Bachelor's degree in human services

Bachelor's degree in non-human services

Master's degree in human services

Job description

Residential Program Manager - (QP) Charlotte/Mecklenburg

InReach is a non-profit healthcare agency that provides a variety of support services to individuals with intellectual and/or developmental disabilities (IDD). Our mission is to be a leader in providing innovative housing, supported employment, and community services to support those with IDD and their families. Our vision at InReach is empowering people we support to realize their goals, aspirations, and dreams are within reach. We are proud of our company culture and our inclusive environment where our employees can thrive and succeed in meaningful work

What we need:

This is a full-time salaried position for a Qualified Professional responsible for developing and coordinating Plans of Care for individuals with Intellectual/Developmental Disabilities living in the residential home program. Must have a working knowledge of the principles of behavior management and behavioral techniques. Must also be willing to work cooperatively with community partners as well as staff from other InReach departments, respond to all needs and requests positively and professionally, and be available to provide/share on-call service for emergencies.

What You’ll Do:

• Supervising all residential home staff in the implementation of support to individuals served.
• Monitoring, managing, and facilitating operations on a day-to-day basis.
• Responsible for completing all documentation on time.
• Implementation and review of customers' Plan of Care.
• Submit authorizations to LME and make corrections to POC as needed.
• Plan and oversee work schedule and approve payroll hours.
• Provide one-on-one supervision as needed.
• Fill in for residential home vacancies if needed.
• Share on-call service for emergencies.
• Travel to the residential home in Charlotte regularly.

Requirements:

• Qualified Professional status
  • Bachelors degree in human services field plus 2 years of full-time, accumulated experience with special needs population OR
  • Bachelors degree in non-human services field and 4 years of full-time, supervised habilitative experience with special needs population OR
  • Masters degree in human services field and 1 year of full-time, supervised habilitative experience with special needs population
• 2 years of supervisor experience
• Excellent communication skills both verbal and written.
• Valid driver's license and access to a vehicle 24 hours a day.
• Maintained safe driving record
• Must be able to travel to any group home at any time of the day or night.
• Must be available to share on-call responsibilities.

Job: Full-Time

Schedule: Monday-Friday 9:00am to 5:00pm; hours may vary depending on staff needs. Overnight and weekend hours may be necessary

Location:4014 Monroe Rd - Oakhurst office 1 day per week; Remote at group home location(s) 1 day per week; remote the remaining days.

Pay Rate: $52,000/year (Salaried)

Benefits:

• Flexible schedule with hybrid work option
• Medical, Dental, Vision
• 401(K) match
• PTO
• Life Insurance
• Short/Long Term Disability
• Teladoc
• Continuing education perks
• Extensive training program

InReach is an equal opportunity employer and values diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or veteran status. We are committed to creating a welcoming and inclusive environment for all employees.

All InReach applicants are required to have a high school diploma or GED, a valid driver's license, and successfully pass a drug screen and background check.