Residential Program Manager — Operations & Compliance

Monte Nido; Medford (MA); On-site; USD 66,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Life Insurance

AD&D

Short-Term Disability

EAP

FSA

HSA

Paid Time Off

Job summary

Monte Nido Laurel Hill in Medford, MA is a residential treatment program for adults addressing eating disorders. We are seeking a Program Manager to oversee admissions, client chart oversight, and facility operations to support our clinical team.

The role reports to the Clinical Director, ensures compliance with regulatory standards, and leads quality improvement, risk management, and on-call coverage as part of a dedicated Monte Nido team.

Qualifications

• Bachelor's Degree required or equivalent experience.
• Experience in supervisory/leadership roles in day treatment, residential, or hospital settings.
• CPR certification required.

Responsibilities

• Oversee program operations and support admissions and chart oversight.
• Lead facility-wide quality improvement and risk management with Compliance Director.
• Coordinate inspections, licensing, and safety compliance with Joint Commission and state bodies.
• Supervise administrative services, payroll, and on-call scheduling.
• Assist with tours, admissions, and client intake processes.

Skills

Leadership

Communication

Education

Bachelor's Degree

CPR certification

Job description

Monte Nido Laurel Hill in Medford, MA is a residential treatment program for adults addressing eating disorders. We are seeking a Program Manager to oversee admissions, client chart oversight, and facility operations to support our clinical team.

The role reports to the Clinical Director, ensures compliance with regulatory standards, and leads quality improvement, risk management, and on-call coverage as part of a dedicated Monte Nido team.