Residential Program Manager (IDD Services)

Jobvite, Inc.

Rio Rancho (NM)

On-site

USD 45,000 - 55,000

Full time

14 days+
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Benefits offered by this job

Competitive Insurance Benefits
Paid Holidays
Generous PTO
Employee Incentive & Discount Programs
403b Retirement Plan
Career growth opportunities
University partnerships with tuition 减

Job summary

Community Options, Inc. is seeking an experienced Residential Program Manager in Rio Rancho, NM to lead a team delivering person-centered care for individuals with disabilities. You will oversee day-to-day operations, coordinate schedules, and ensure programs meet ISP/PCP plans and regulatory standards.

The role emphasizes staff development, communication with families, documentation accuracy, and safety. Bachelor's degree preferred; two years of experience; valid driver's license; starting

Qualifications

  • Bachelor's degree preferred; high school diploma or equivalent required.
  • Two years’ full-time work experience in supporting people with disabilities.
  • Valid driver’s license with satisfactory driving record.
  • Knowledge of state regulatory agency operations and standards for disabilities.

Responsibilities

  • Manage staff schedules and ensure shifts are adequately staffed
  • Manage team performance through communication, training, performance management, staff meetings, and recognition
  • Develop and implement activity programs including the Meaningful Day curriculum
  • Communicate with families and guardians as needed
  • Ensure individuals are supported per ISP/PCP including medication management, meals, and behavior management
  • Ensure program documentation and billable records are completed accurately and timely
  • Monitor health and medical needs and report concerns
  • Manage relationships with families and guardians
  • Ensure locations and vehicles are clean, maintained, stocked with supplies
  • Additional tasks and responsibilities may be assigned
  • Cooperate with license and department staff in inspections or investigations

Skills

Staff management
Communication
Training
Team leadership

Education

Bachelor's degree preferred
High school diploma or equivalent

Job description

Community Options, Inc.

is a national non-profit agency providing services to individuals with disabilities in 12 states.


We are actively seeking an experienced Residential Program Manager in Rio Rancho, NM. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.


Starting pay is $50,000/per year


Responsibilities


  • Manage staff schedules and ensure shifts are adequately staffed

  • Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition

  • Develop and implement activity programs including the Meaningful Day curriculum

  • Communicate with the families and guardians of individuals we support as needed

  • Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management

  • Ensure program documentation and billable records are completed accurately and timely

  • Monitor the health and medical needs of individuals and immediately report any concerns

  • Manage relationships with the families and guardians of the individuals in our care

  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies

  • Additional tasks and responsibilities may be assigned

  • Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation


Minimum Requirements


  • Bachelor's degree preferred; High school diploma or equivalent required

  • Two years’ full-time work experience in supporting people with disabilities

  • Valid driver’s license with a satisfactory driving record

  • Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities

  • Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing


Working Conditions


  • Work in residential programs, day programs, and in the community

  • Schedule may change due to business needs and may include evening and weekend hours

  • May be required to be on-call in cooperation with other management staff


Why Community Options?


  • Competitive Insurance Benefits (Medical, Dental, Vision)

  • Paid Holidays—Including a Birthday Holiday

  • Generous PTO

  • Employee Incentive & Discount Programs

  • 403b Retirement Plan

  • Incredible career growth opportunities

  • University partnerships that include tuition reduction


Community Options is an Equal Opportunity Employer M/F/D/V

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