Residential Program Manager — Flexible Schedule & Growth

Pinnacle-Services; Minneapolis (MN); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Voluntary Life Insurance

Flexible Spending Account

Paid Time Off

7 Holidays

401K Eligible to contribute

Job summary

Pinnacle Services is seeking a full-time Residential Program Manager to oversee daily operations at a Metro-area residential site in Minnesota. The role includes supervising Direct Support Professionals, coordinating staff schedules, and ensuring DHS/245D licensing compliance while delivering person-centered care.

The position combines direct care with administrative duties, with a schedule that requires every other weekend and on-call responsibilities.

Qualifications

• Requires driver’s license and reliable transportation.
• Minimum one year of direct care experience in a 245D licensed setting.
• Previous supervisory experience.
• Experience using Therap.
• Meets DHS Program Coordinator Standards (see qualifications).

Responsibilities

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies.
• Coordinate staff scheduling to ensure consistent service delivery.
• Ensure ongoing quality assurance to comply with policies, procedures, and DHS/245D licensing and service delivery requirements.
• Provide active support and direct care to individuals with developmental disabilities and/or mental health diagnoses.
• Provide initial and ongoing training, direct supervision, and coaching of Direct Support Professionals.
• Ensure medication administration compliance through regular review and follow-up on errors.
• Promote person-centered practices to improve quality of life and skill development.
• Serve as emergency contact and first point of contact for individuals, staff, and stakeholders.

Skills

Driver's license

Reliable transportation

Direct care experience

Supervisory experience

Therap

DHS Program Coordinator Standards

Education

Baccalaureate degree in human services / related field

Associate degree in human services / related field

Diploma in related field

50 hours of education and training in human services & disabilities

Tools

Therap

Job description

Pinnacle Services is seeking a full-time Residential Program Manager to oversee daily operations at a Metro-area residential site in Minnesota. The role includes supervising Direct Support Professionals, coordinating staff schedules, and ensuring DHS/245D licensing compliance while delivering person-centered care.

The position combines direct care with administrative duties, with a schedule that requires every other weekend and on-call responsibilities.