Residential Program Manager

Haven Oakland; Pontiac (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Une organisation à but non lucratif dynamique recherche un Responsable de Programme Résidentiel pour superviser ses opérations de refuge. Le candidat idéal aura une formation en services humains et une passion pour aider les survivants de la violence domestique. Ce poste implique la supervision du personnel, la gestion des cas et le développement de programmes adaptés aux besoins des résidents, tout en respectant les normes de l'État. Des avantages compétitifs sont offerts, y compris une couverture santé et un plan de retraite.

Benefits

Plan de santé médical, dentaire et visuel

Jours de congé payés

Plan 401k

Qualifications

• Minimum 2 ans d'expérience dans le soutien aux femmes victimes de violence.
• Connaissances approfondies des problèmes de violence domestique.
• Compétences en supervision et en administration.

Responsibilities

• Superviser les opérations quotidiennes des programmes de refuge résidentiels.
• Conduire des séances de counseling individuelles et d'intervention de crise.
• Préparer et soumettre des rapports mensuels et statistiques.

Skills

Communication avec les victimes de violence domestique

Compétences en counseling

Compétences administratives

Capacité d'évaluation des besoins des résidents

Education

BA en Services Humains ou expérience équivalente

Job description

Description

RESPONSIBILITIES & DUTIES:

· Supervises daily operation of residential shelter programs

· Supervises residential staff

· Oversees activities of all residential program volunteers and student interns

· Supervises casework for all high-risk clients

· Responsible for accurate program record keeping

· Gathers/prepares statistical information for reporting purposes (i.e., funding agencies)

· Prepares and submits monthly reports

· Coordinates daily shelter operations; assesses shelter, resident and program needs

· Conducts weekly Direct Service meetings

· Maintains program compliance with state standards

· Responsible for program development to enhance services

· Updates and maintains program manual

· Assigns client case load to counselors

· Conducts individual counseling sessions and crisis intervention; designs action plans; assists client in development of network/support systems outside of agency

· Facilitates groups when necessary and possible

· Responds to crisis calls, abusers, and handles emergency situations

OTHER DUTIES:

· Any other duties/tasks as assigned

· Cooperation with all other HAVEN programs to achieve organizational goals

· Attend monthly staff meetings, committee meetings and other meetings as required

· Knowledge of and adherence to all contract requirements

· Abide by agency policies, procedures, contracts, rules and regulations

The Residential Program Manager position offers a competitive benefit plan which includes medical, dental and vision along with PTO time, sick time, diversity days, and a 401k.

Requirements

QUALIFICATIONS:

· BA in Human Service area or equivalent experience.

· Minimum 2 years' work experience with battered women or equivalent experience.

· Proven supervisory and administrative skills.

· Thorough knowledge of domestic violence related issues.

MUST HAVE:

· Thorough knowledge of domestic violence related issues.

· Ability to communicate effectively with victims of domestic violence.

· Proven counseling, supervisory and administrative skills.

· Ability to assess needs of shelter residents and develop programs to meet those needs.

· Ability to work with individuals of all socio-economic, racial, cultural, sexual orientation, and religious backgrounds.