Residential Program Manager

Birch Family Services; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Birch Family Services in New York City seeks a Manager to oversee the daily operations of a residential facility, supervise staff, plan treatments, and maintain the physical plant to ensure quality services for residents.

The role requires coordinating schedules, ensuring medication oversight with nurses, attending meetings with schools and day programs, and upholding agency policies while communicating professionally with families and partner programs.

Qualifications

• Bachelor’s degree in Psychology, Rehabilitation Counseling or related human service field.
• Minimum 3 years administrative/managerial experience with emotionally disabled population.
• Must successfully complete Medication Administration Course within 90 days of employment.
• Proficiency with basic computer usage and Microsoft Office Suite.

Responsibilities

• Oversee daily operation of the residential facility and supervise staff.
• Assist in treatment planning and maintain the physical plant.
• Ensure schedule coverage and program coordination with schools/day programs.
• Monitor medication administration and collaborate with nurses.
• Maintain incident, behavior and log records in accordance with policy.
• Represent the agency in meetings with families, schools and community partners.

Skills

Management

Communication

Organizational skills

Staff supervision

Microsoft Office

Education

Bachelor’s degree in Psychology or related field

Tools

Microsoft Office Suite

Job description

Birch Family Services in New York City seeks a Manager to oversee the daily operations of a residential facility, supervise staff, plan treatments, and maintain the physical plant to ensure quality services for residents.

The role requires coordinating schedules, ensuring medication oversight with nurses, attending meetings with schools and day programs, and upholding agency policies while communicating professionally with families and partner programs.