Residential Program House Supervisor - Human Services

Hiawatha Homes; Rochester (MN); On-site; USD 52,000 - 68,000; Full time

Job summary

Hiawatha Homes in Minnesota is seeking a Program Supervisor to provide on-site supervision for designated programs, support individuals with disabilities, and coordinate medical and staff guidance. You will work closely with the Program Coordinator to ensure smooth operations and quality of care.

The role includes overseeing daily activities, coordinating with nursing staff, managing weekend schedules, and ensuring proper documentation and program expenses are handled accurately.

Qualifications

• 18 years of age or older.
• Valid driver’s license with acceptable driving record.
• Ability to read, write, and communicate effectively in English.
• Completion of Hiawatha Homes Medication Administration class.

Responsibilities

• Monitors the daily activities of individuals supported and collaborates with the Program Coordinator to address concerns.
• Consults with nursing staff regarding medical recommendations (PT/OT/SLT, etc.).
• Maintains and posts weekend staffing schedule and reviews time-off requests.
• Ensures vouchers and receipts for expenses are processed correctly.

Skills

Communication skills in English

Job description

Why Work at Hiawatha Homes?

At Hiawatha Homes, our work matters. Every day, our team members support individuals with disabilities and specialized needs in ways that promote safety, dignity, independence, and quality of life. If you are looking for a career where your work isn't transactional, but instead you can build meaningful relationships, make a direct impact, and be part of a mission-driven organization, Hiawatha Homes may be the right place for you. We value compassion, accountability, teamwork, and professionalism, and we are committed to creating a supportive work environment where employees feel respected and appreciated.

Position Overview

The Program Supervisor provides on-site supervision to his/her designated program and assists in overseeing the areas of individual support, medical needs, program support, and supervisory duties, while maintaining effective communication with appropriate team members and staff.

Key Responsibilities:

• Monitors the daily activities of individuals supported and collaborates with the ProgramCoordinator to address any concerns in a timely fashion.
• Consults with nursing staff regarding medical recommendations, such as Physical Therapy,Occupational Therapy, Speech Therapy, etc.
• Maintains and posts weekend staffing schedule and assists Program Coordinator inreviewing/responding to time off requests.
• Ensures vouchers are completed accurately and in a timely fashion, and receipts are attachedfor all individual and program expenses before being turned into Program Coordinator.
• Provides direct supervision of and ongoing feedback to Direct Support Professionals/Aides andcommunicates any performance concerns with Program Coordinator.
• Ensures compliance with agency policies and practices.
• Assists Program Coordinator in monitoring Therap and E-MAR.
• Communicate with Program Coordinator regarding the general functioning of the program.Will have a regular 80 hours work agreement with a schedule made to best support the programincluding every other weekend.
• Will complete 64 hours of DSP per pay period and 16 hours of Admin per pay period.

Minimum Qualifications:

• 18 years of age or older
• Valid driver’s license and acceptable driving record
• Ability to read, write, and communicate effectively in English
• Completion of Hiawatha Homes Medication Administration class
• High school diploma or GED + 2 years of Direct Support Professional experience or, High school diploma or GED + 1 year of Direct Support Professional experience and 1 year of supervisory experience in a related field.

Pilot Program Notice:

This position is part of a six-month pilot program to evaluate the Program Supervisor role and its effectiveness in supporting program operations, staff, and the individuals we serve.

Hiawatha Homes is an Equal Opportunity Employer

We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law. We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.

Applicants who need reasonable accommodations during the hiring process may contact Human Resources.