Residential Program Director

MHA of Columbia Greene; Town of Catskill (NY); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Full benefits: Medical, Dental, Life &

AD&D

Profit Sharing Account

Tuition reimbursement

Telemedicine

401K plan

Paid holidays, vacation, personal time

Mileage reimbursement

Job summary

Mentally Health Association of Columbia-Greene Counties Inc. seeks a full-time Residential Program Director to lead the licensed treatment community residence, oversee staff, ensure regulatory compliance, and coordinate resident services in Catskill, NY.

The role includes supervision, policy implementation, and community integration efforts. The position requires QMHS or higher education in Human Services, strong leadership, and a commitment to inclusive, compliant care; benefits and on-call

Qualifications

• QMHS required with HS diploma or equivalent and 5 years in field.
• Associate degree in human services + 3 years experience.
• Bachelor's or Master's in a Human Services field.
• Must adhere to HIPAA privacy laws.
• Excellent verbal, written, communication, and interpersonal skills.
• Proficiency with Windows/MS Office and internet/email.
• Willingness to work outside office and travel for outreach.

Responsibilities

• Oversee program staff including hiring, supervision, evaluations, and scheduling.
• Ensure quality of program charts and service plans.
• Coordinate with Residential and HR for staff remediation.
• Orient residents to agency policies and procedures.
• Manage program finances with Residential Services.
• Implement OMH and CEO directives for program operations.
• Maintain safe, clean, and compliant living environments.
• Lead on-call rotation and respond to emergencies.
• Foster community integration of residents through activities.

Skills

Communication

Interpersonal skills

Self-motivation

Cultural sensitivity

Team leadership

Education

HS diploma or equivalent

Associate degree in Human Services

Bachelor's or Master's in Human Services

Tools

MS Office

Job description

Are you compassionate and caring? Are you looking for a rewarding career in Mental Health & Human Services? Apply today to join an amazing team, dedicated to advocating the health & well-being of individuals, families, and communities. The Mental Health Association of Columbia-Greene Counties Inc. is looking to fill a full-time Residential Program Director position.
MHACG's Licensed Treatment Community Residence provides rehabilitative support, recovery, and clinical services for those with severe, persistent mental illness. Staff are on duty 24 hours with on-call procedures for emergency situations. The Program is to enhance the options of participants for choosing, accessing, and maintaining preferred permanent housing, and to provide the support needed to maximize the recipient's successful integration into independent community living. The program relies on the participants to play an active role in both identifying their housing needs, and in actively pursuing the skills needed to succeed in this housing choice.

Position Type:

Full Time-40 Hours/Exempt

Pay Range:

$62,353.20 annually

Work Location:

30 High Cliff Terrace, Catskill, NY 12414

Shift Schedule:

Monday-Friday 9:00am-5:00pm with some evenings and weekends based on program needs

Job Duties Include

• Responsible for all program staff, including hiring, supervision, evaluations, development, scheduling, on-call policy and procedures, and oversight of staff job performance in general.
• Ensures that all new employees receive the Agency Orientation Program.
• Ensures quality of program charts, including maintenance of current service plans, assessments, quarterly reviews, goal-oriented progress notes, as well as the upkeep of required forms, and charts meeting all required regulations.
• Coordinates with Chief of Residential and/or Chief of Human Resources remediation of any staff related problems.
• Overseas and coordinates admission of residents and orients residents to agency and program policies and procedures
• Coordinates with Chief of Residential Services all financial considerations of the program, consumer and program related.
• Implements all policies and directives established by The Office of Mental Health (OMH), and the Chief Executive Officer (CEO), as they relate to operation of the Programs, as directed by Chief of Residential Services.
• Consults with Chief of Residential Services for purposes of improving the ongoing operations of all residential programs.
• Establishes and maintains cooperative liaisons with all outside agencies.
• Meets and exceeds all requirements set forth in the Job Description of Residence Counselors under the areas of Counseling and Problem Solving, training in Daily Living Skills, Medication Management Training and Procedures
• Overseas the Senior Counselor and other program staff in meeting Case Management needs of residents
• Maintains and oversees accurate records of the program, whether consumer or program related.
• Overseas the integration of residents into the community, via work, educational, social, vocational, recreational and rehabilitation channels.
• Overseas diets and nutritional requirements of residents and assists staff in providing inclusive care and opportunities
• Overseas and coordinates general maintenance and upkeep of the program by striving to maintain a high level of safe physical environment including assurance of neat, uncluttered and sanitary living conditions.
• Reports malfunctions of equipment and report facility and property related problems to the Chief of Residential Services.
• Supervise, ensure and comply with all safety training, tests and drills, in accordance with all regulatory policies.
• Conduct regular house meetings to encourage residents to participate in recreational and educational activities and address residents' concerns
• Ensure that all staff are aware of community resources that are available to residents.
• Through other public and private agencies, advocates for various forms of assistance for residents, including, but not necessarily limited to financial, medical, vocational, educational, clinical and rehabilitation.
• Create a cohesive staff
• Participates in the on-call rotation for the Residential Division

Requirements

• Required to be a Qualified Mental Health Staff (QMHS), which means the candidate would need to possess High School diploma or equivalency and have 5 years of experience in the field or
• Possess an associate's degree in a human services field plus 3 years' experience or
• Possess a bachelor's or master's degree in a Human Services Field
• Remain non-judgmental and have an understanding of cultural family differences and values.
• Must understand and adhere to HIPPA privacy laws
• Must be self-motivated
• Excellent verbal, written, communication, and interpersonal skills.
• Intermediate competency in Windows operating environment using MS Office applications, database, e-mail and internet programs.
• Must be able to work regularly outside the office, residential building and in the field to engage with clients
• Must maintain a NYS driver's license with MVR eligible for agency insurance coverage and reliable transportation
• Ability to work with a diverse population of urban, suburban and rural cultures and with community members from varying socioeconomic backgrounds
• Demonstrates a commitment to Diversity, Equity, and Inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Successfully attends, pass and maintains all required certifications (i.e. CPR and First Aid)
• Regular and steady attendance is a requirement for all positions

Candidates from historically underrepresented groups are encouraged to apply.

All offers are contingent upon successful Statewide Central Registry (SCR), fingerprint clearance and possession of a valid NYS driver's license with a MVR eligible for agency insurance coverage.

As an Equal Opportunity Employer, we do not discriminate in our employment practices due to an applicant's sex, race, color, religion, national origin, citizenship, age, creed, disability, veteran status, marital status, familial status, military status, domestic violence victim status, sexual orientation or gender identity/expression (including transgender status), predisposing genetic characteristics/genetic information or carrier status, ancestry, ethnic group identification, ethnic background, traits historically associated with race, reproductive health decision making, or any other category protected by applicable federal, state, or local law. At the Mental Health Association, we believe a diverse and inclusive workforce makes the best workforce.

Benefits

Full Time Benefits include Medical, Dental, Life and AD&D plan. Profit Sharing Account (employer contribution) plus Voluntary Vision, Life, AFLAC, Telemedicine (Concierge Medical), Voluntary 401K plans, EAP, generous sick, vacation, personal time, paid holidays, mileage reimbursement at the federal rate per mile driven for business use, tuition reimbursement and much more. Plus, you get to be part of a dynamic, diverse, and supportive behavioral health organization whose mission is to "Provide education and advocacy, and to enhance the wellbeing of individuals, families and communities."