Plumbing Warranty Technician

Dilling Heating, Cooling, Plumbing & Electrical; Charlotte (NC); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401k matching

Career development

Paid time off

Job summary

Dilling Heating, Cooling, Plumbing & Electrical in Charlotte is seeking a skilled Residential Plumbing Warranty Technician to diagnose and repair warranty issues in customers' homes. You’ll inspect systems, communicate findings, and educate customers while maintaining inventory and documenting work per company procedures.

The role requires 3–5 years of residential plumbing experience, strong knowledge of codes, and a proven track record in sales and customer service.

Qualifications

• 3–5 years of experience in residential plumbing services.
• Extensive knowledge of plumbing codes and safety procedures.
• Experience managing a fleet vehicle and product inventory.
• Sales and Customer Service experience required.
• Must pass motor vehicle & background check and drug screen.
• Superb customer service skills, honest, dependable, and reliable.
• Physical dexterity.

Responsibilities

• Inspect, troubleshoot, and diagnose residential plumbing systems.
• Identify & communicate plumbing issues with customers.
• Educate customers on their plumbing systems, functions and needs.
• Maintain a fully stocked inventory for each job.
• Document work performed by following company procedure.
• Maintain professional conduct and appearance in all working conditions.
• Set up plumbing service or installation calls when needed.

Skills

Residential plumbing

Code compliance

Inventory management

Sales experience

Customer service

Background check clearance

Job description

Overview

AtDilling Heating, Cooling, Plumbing & Electrical, we’re looking for a skilled residentialPlumbing Warranty Technicianwho takes pride in solving problems and providing top-notch service to our customers. Whether you’re experienced in plumbing diagnostics, repair, or warranty claims, we’ve created a workplace where your expertise is valued, and your career can thrive.

Step into an environment that is built on transparency and collaboration, with a management team who is hands-on with support, and challenges you to become better. You’ll have access to the tools, regular trainings, and support you need to excel. We offer clear paths for advancement, a collaborative environment, and a team that recognizes and rewards hard work.

Join Dilling Heating, Cooling, Plumbing & Electrical and be part of a company that supports your growth while helping you make a difference for our customers every day. Your skills are essential to our success, and we’re here to help you achieve your career goals.

Compensation:

• $25.00 – $32.00/hour

Why YOU Should Join Our Team:

• Competitive Pay: Your hard work deserves top compensation.
• Comprehensive Benefits: Medical, Prescription, Dental, and Vision plans to keep you and your loved ones healthy.
• Security & Growth: Disability & Term Life Insurance, plus matching 401k benefits.
• Career Development: Ongoing training & development with clear pathways for growth.
• Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.

What YOU Will Do:

• Inspect, troubleshoot, and diagnose residential plumbing systems
• Identify & communicate plumbing issues with customers
• Educate customers on their plumbing systems, functions and needs
• Maintain a fully stock inventory for each job
• Document work performed by following company procedure
• Maintain professional conduct and appearance in all working conditions
• Set up plumbing service or installation calls when needed

What We Need from YOU:

• 3-5 years of experience in residential plumbing services
• Extensive knowledge of the plumbing codes and safety procedures
• Experience managing a fleet vehicle and product inventory
• Sales and Customer Service Experience required
• Must pass motor vehicle & background check and drug screen
• Superb customer service skills, honest, dependable, and reliable
• Physical dexterity

Posted Min Pay Rate

USD $25.00/Hr.

Posted Max Pay Rate

USD $32.00/Hr.