Residential Plumbing Warranty Technician: Customer-Focused Field Service

Jenkins Plumbing Company, LC; Myrtle Beach (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company-Paid Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Paid Holidays

Weekly Pay

Opportunities for Career Growth andAdv

Job summary

Jenkins Plumbing Company, LC in Myrtle Beach, SC is seeking a dependable Warranty Service Technician to diagnose and complete warranty repairs on newly constructed residential plumbing systems while delivering outstanding customer service to homeowners, builders, and project managers.

This full-time role requires strong troubleshooting, the ability to work independently, a valid driver's license, and willingness to perform physical work in crawl spaces and attics.

Qualifications

• Residential plumbing experience preferred.
• Plumbing license is a plus but not required (depending on state requirements).
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work independently and manage daily service schedules.
• Valid driver’s license with an acceptable driving record.
• Ability to lift up to 50 pounds and perform physical work in crawl spaces and attics.
• Basic knowledge of smartphones or tablets for work order documentation.

Responsibilities

• Perform warranty service calls on residential plumbing systems.
• Diagnose and repair plumbing issues covered under warranty.
• Troubleshoot leaks, fixture malfunctions, drainage issues, water heater concerns, and other plumbing-related problems.
• Communicate professionally with homeowners, builders, and office staff.
• Accurately document completed work, materials used, and service findings.
• Maintain a clean, organized, and fully stocked company vehicle.
• Follow all company safety policies and procedures.
• Complete service calls efficiently while maintaining high-quality workmanship.
• Identify recurring issues and communicate findings to management.
• Represent Jenkins Plumbing in a professional manner at all times.

Skills

Residential plumbing

Troubleshooting

Customer service

Independent worker

Valid driver’s license

Physical stamina

Work order documentation

Tools

Smartphone/Tablet

Job description

Jenkins Plumbing Company, LC in Myrtle Beach, SC is seeking a dependable Warranty Service Technician to diagnose and complete warranty repairs on newly constructed residential plumbing systems while delivering outstanding customer service to homeowners, builders, and project managers.

This full-time role requires strong troubleshooting, the ability to work independently, a valid driver's license, and willingness to perform physical work in crawl spaces and attics.