Residential Plumbing Technician — Lead-Gen Focus & Growth

SALT Service Co.; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Lead generation incentives

Team environment

Career growth

Job summary

SALT Service Co. is seeking a motivated Plumbing Maintenance Technician to perform residential plumbing maintenance calls and identify opportunities for additional plumbing, HVAC, and electrical services. This role focuses on generating qualified leads and providing exceptional customer service.

The ideal candidate is dependable, professional, and proactive, with a strong commitment to quality workmanship and helping homeowners understand their plumbing needs and recommended solutions.

Qualifications

• Residential plumbing experience with maintenance, troubleshooting and repairs.
• Strong communication and customer service skills.
• Valid driver’s license with acceptable driving record; Texas plumbing license preferred.

Responsibilities

• Perform residential plumbing maintenance calls, troubleshoot concerns, and identify opportunities for additional services.
• Generate qualified leads for plumbing, HVAC, and electrical departments.
• Identify opportunities for major plumbing and HVAC replacement projects and other upgrades.
• Deliver exceptional customer service by listening to homeowners and explaining recommended solutions.
• Educate customers on available services and the value of addressing plumbing issues.
• Follow company policies and procedures, including after-hours service fee requirements.
• Maintain a professional appearance, clean work environment, and commitment to quality workmanship.
• Communicate with management when no jobs are assigned during normal hours.
• Assist with additional duties, including supporting installation teams and community outreach.
• Collaborate with management and other departments to support company goals.

Skills

Residential plumbing

Communication skills

Customer service

Dependability

Independent work

Education

Texas plumbing license/credentials

Job description

SALT Service Co. is seeking a motivated Plumbing Maintenance Technician to perform residential plumbing maintenance calls and identify opportunities for additional plumbing, HVAC, and electrical services. This role focuses on generating qualified leads and providing exceptional customer service.

The ideal candidate is dependable, professional, and proactive, with a strong commitment to quality workmanship and helping homeowners understand their plumbing needs and recommended solutions.