Plumbing Maintenance Technician

SALT Service Co.; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Lead generation incentives

Team environment

Career growth

Job summary

SALT Service Co. is seeking a motivated Plumbing Maintenance Technician to perform residential plumbing maintenance calls and identify opportunities for additional plumbing, HVAC, and electrical services. This role focuses on generating qualified leads and providing exceptional customer service.

The ideal candidate is dependable, professional, and proactive, with a strong commitment to quality workmanship and helping homeowners understand their plumbing needs and recommended solutions.

Qualifications

• Residential plumbing experience with maintenance, troubleshooting and repairs.
• Strong communication and customer service skills.
• Valid driver’s license with acceptable driving record; Texas plumbing license preferred.

Responsibilities

• Perform residential plumbing maintenance calls, troubleshoot concerns, and identify opportunities for additional services.
• Generate qualified leads for plumbing, HVAC, and electrical departments.
• Identify opportunities for major plumbing and HVAC replacement projects and other upgrades.
• Deliver exceptional customer service by listening to homeowners and explaining recommended solutions.
• Educate customers on available services and the value of addressing plumbing issues.
• Follow company policies and procedures, including after-hours service fee requirements.
• Maintain a professional appearance, clean work environment, and commitment to quality workmanship.
• Communicate with management when no jobs are assigned during normal hours.
• Assist with additional duties, including supporting installation teams and community outreach.
• Collaborate with management and other departments to support company goals.

Skills

Residential plumbing

Communication skills

Customer service

Dependability

Independent work

Education

Texas plumbing license/credentials

Job description

Company: SALT Service Co. | Location: Hutto, TX
Pay: $60,000 to $80,000 annually + Lead Generation Incentives
Schedule: Monday – Friday, based on assigned jobs and business needs

Discover Why SALT Is an Exceptional Company to Be a Part Of!

Joining SALT means becoming part of a rapidly growing organization that values work-life balance, embraces excellence, and treats its team members like family. As Austin, TX’s trusted home service experts, SALT delivers white-glove service to homeowners who need reliable, professional plumbing, HVAC, and electrical services.

If you enjoy working with a motivated team, building customer relationships, and identifying opportunities to help homeowners, SALT is the place for you!

Our Mission: To Serve Our Team and Community With Love and Integrity.

ABOUT THE POSITION

SALT Service Co. is seeking a motivated and customer-focused Plumbing Maintenance Technician to perform residential plumbing maintenance calls and identify opportunities for additional plumbing, HVAC, and electrical services. This role focuses on generating qualified leads, recognizing opportunities for major replacement projects, and providing exceptional customer service.

The ideal candidate is dependable, professional, and proactive, with a strong commitment to quality workmanship and helping homeowners understand their plumbing needs and recommended solutions.

Why Work With SALT?

• Competitive Pay: $60,000 to $80,000 annually, plus additional compensation for qualifying leads and major replacement projects.

• Team Environment: Work alongside supportive, high-performing professionals who value teamwork and integrity.

• Career Growth: Gain opportunities to develop your skills and contribute to the growth of a rapidly expanding home services company.

• Purpose-Driven Culture: Be part of a company committed to serving our community and team members with love and integrity.

What You’ll Do

• Perform residential plumbing maintenance calls, troubleshoot plumbing concerns, and identify opportunities for additional services.

• Generate qualified leads for the plumbing, HVAC, and electrical departments.

• Identify opportunities for major plumbing and HVAC replacement projects and other qualifying home service upgrades.

• Deliver exceptional customer service by listening to homeowners’ concerns, identifying their needs, and clearly explaining recommended solutions.

• Educate customers on available services and help them understand the value of addressing plumbing issues.

• Follow company policies and procedures, including after-hours service fee requirements.

• Maintain a professional appearance, a clean work environment, and a commitment to quality workmanship.

• Communicate with management when no jobs are assigned during normal working hours.

• Assist with additional duties as needed, which may include supporting installation teams, working on SALT properties, and participating in community outreach activities.

• Collaborate with management and other departments to support company goals and operational needs.

Lead Generation Incentives

In addition to the annual compensation range, eligible technicians may earn additional compensation for qualifying leads and projects generated.

• Electrical and HVAC Leads: $100 per qualifying lead.

• Plumbing Leads: $25 per qualifying lead.

• Major Replacement Projects: Earn 2% of qualifying project revenue for eligible projects generated through a lead, including sewer replacements, repipes, and main water service.

What We’re Looking For

• Residential plumbing experience, including maintenance, troubleshooting, and repairs.

• Strong communication and customer service skills.

• A customer-first attitude and the ability to identify additional service opportunities.

• Dependability, professionalism, and a willingness to assist other teams when needed.

• The ability to work independently while collaborating with management and other technicians.

• A commitment to safety, quality workmanship, and company standards.

• A valid driver’s license and an acceptable driving record.

• A Texas plumbing license or applicable plumbing credentials is preferred, depending on the scope of assigned work.